# SaleSmartly > Unify customer chats across WhatsApp, Messenger, Instagram, TikTok and more — with AI agents, automation, and CRM built for cross-border businesses. SaleSmartly is an omni-channel customer communication platform that helps cross-border businesses engage customers across WhatsApp, Facebook Messenger, Instagram, TikTok, Telegram, LINE, Email, and more. It combines unified chat, AI automation, CRM, team collaboration, and real-time translation in a single workspace to accelerate sales and support. ## Core Pages - [Homepage](https://www.salesmartly.com/): The omni-channel customer communication system, which mainly relies on manual customer service and supplemented by AI intelligent customer service, supports access to WhatsApp, Facebook Messenger, Instagram, Telegram, LINE, Email, VKontakte, WeChat, Zalo and Youtube, providing cross-border enterprises with comprehensive online customer service and marketing solutions, covering all aspects from pre-sales to sales and after-sales. - [Pricing](https://www.salesmartly.com/pricing/): SaleSmartly is an omni-channel customer communication platform with a variety of price plans to flexibly choose based on your business needs. The professional support team provides online answering services 7*14 hours a day. You can also enjoy a free trial when you register. - [About](https://www.salesmartly.com/about/): SaleSmartly is an omni-channel customer communication system chosen by tens of thousands of cross-border enterprises. Through social traffic drainage, private domain operations, repurchase empowerment and other growth service solutions, it combines multi-channel collection, AI customer service automatic reception, customer management and precise big data analysis, etc. Marketing services help overseas companies achieve more efficient marketing. - [Download](https://www.salesmartly.com/download/): Download the SaleSmartly client now to seamlessly manage your sales team! Supports multi-device synchronization of Windows, macOS, iOS and Android, follow up with customers, analyze data and improve sales efficiency anytime, anywhere. Safe and reliable, one-click installation, quickly start smart sales collaboration! - [Integrations](https://www.salesmartly.com/integrationspage/): Connect sales and chat channels, an omni-channel customer communication platform that integrates real-time chat, WhatsApp, Facebook Messenger, Instagram, Telegram, LINE, email, and WeChat - [Industry Cases](https://www.salesmartly.com/industry/): SaleSmartly has successful case studies in online customer service and private domain growth across industries such as retail, education, healthcare, manufacturing, logistics, tourism, and used cars. Through multi-channel message aggregation, AI-powered customer service, automated processes, tagging and user profiling, mass outreach, and lead management tools, SaleSmartly helps businesses improve consultation efficiency, reduce labor costs, and achieve continuous conversion and customer lifetime value growth. - [WhatsApp Number Check](https://www.salesmartly.com/whatsapp/): Automatically detect whether a WhatsApp number is registered. Remove invalid contacts, improve WhatsApp bulk messaging efficiency, and reduce marketing costs with batch verification, API access, and real-time results. - [Promotion](https://www.salesmartly.com/promotion/): The omni-channel customer communication system promoted by cross-border enterprises, participate in SaleSmartly promotion to start your road to cross-border gold nuggets. The rebates are strong, and a single rebate can be as high as 50%. There is no cap on new purchases, and you can enjoy the rebates upon renewal. ## Features - [Omni-Channel Chat](https://www.salesmartly.com/features/omni-channel-chat/): Supports multi-channel coverage and access such as WhatsApp, Messenger, Instagram, Telegram, LINE, Email, VKontakte, WeChat, Zalo and Youtube. - [Automation & Chatbots](https://www.salesmartly.com/features/automatization/): The AI intelligent online customer service system supports access to mainstream social media channels such as WhatsApp, Facebook, Instagram, and telegram, automatically replies to frequently asked questions, and responds quickly to customer inquiries. - [Collaboration](https://www.salesmartly.com/features/collaboration/): The cross-border team online chat system helps companies develop multiple channels for cross-border business and participate in the global market. Suitable for: cross-border e-commerce, independent website sellers, market personnel, and customer service teams. - [Customer Relationship Management](https://www.salesmartly.com/features/customer-relationship-management/): Customers can communicate with customer service through website online customer service, multiple channels, etc. In the CRM system, all communication records can be displayed intuitively, and each record can be browsed and tracked. - [Data Analysis](https://www.salesmartly.com/features/data-analysis/): An AI intelligent chat tool suitable for mainstream social media analysis, helping companies collect and analyze product-related data on social media platforms, such as the number of fans, comments, shares, likes, etc. - [Real-Time Translations](https://www.salesmartly.com/features/real-time-translations/): Provide a one-stop intelligent customer service solution with real-time automatic translation in 134 languages, allowing you to communicate with customers fluently and avoid affecting customer experience due to language barriers. - [Omnichannel CRM & Customer Service](https://www.salesmartly.com/features/crm/): Online customer service systems can centrally integrate customer messages from multiple channels such as online chat (Livechat), WhatsApp, Facebook Messenger, TikTok, Instagram, Telegram, LINE, Email, VKontakte, and WeChat into a single platform. This supports unified management, real-time translation, intelligent assisted replies, and human customer service assistance. User information can be manually tagged and annotated to create a complete customer profile. - [AI Agents](https://www.salesmartly.com/features/ai-agents/): Build high-performance AI Agents capable of independent thinking and task execution. Whether for pre-sales acquisition, after-sales support, or complex business processes, AI handles it precisely. - [Precision Bulk Messaging](https://www.salesmartly.com/features/broadcast-messages/): The precise mass messaging function allows you to send mass messages to customers on multiple channels such as WhatsApp, Messenger, Instagram, and TikTok with one click. It supports personalized templates and automatic variable replacement, enabling precise targeting based on customer tags, sources, and behaviors. Combined with automated triggering rules and intelligent scheduling, it allows businesses to send the right content at the best time, improving customer interaction rates, conversion rates, and marketing efficiency. - [Traffic Splitting Links & Dynamic QR Codes](https://www.salesmartly.com/features/diversion-link/): Create multi-channel referral links and dynamic QR codes to drive customers to different channels or customer service with a single click, achieving precise traffic allocation and efficient conversion. Supports traffic splitting based on channel, time period, and region, and allows real-time tracking of click and conversion data. ## Use Cases - [WhatsApp Private Domain Operation](https://www.salesmartly.com/solutions/whatsApp-private-domain-operation/): SaleSmartly cross-border e-commerce solution provides efficient crm marketing management support for cross-border e-commerce through WhatsApp-based 7*24-hour online customer service, AI marketing, automated processes, and online multilingual translation. - [Social Marketing](https://www.salesmartly.com/solutions/social-marketing/): SaleSmartly can bind multiple Facebook accounts, multiple homepages are aggregated on the same interface, the accounts are managed uniformly, and messages are received and processed in a timely manner. The operation is convenient, and the account only needs one-click authorization. - [E-Commerce Smart Shopping Guide](https://www.salesmartly.com/solutions/independent-station-intelligent-guide/): We focus on providing SaaS marketing tools for overseas users for cross-border independent stations. Through customer data platforms, shopping guide robots, and marketing automation, we reach users' various shopping nodes to improve consumers' purchasing opportunities. - [B2B Lead Response Management](https://www.salesmartly.com/solutions/b2b-inquiry/): SaleSmartly omni-channel customer communication system can help you manage and optimize the B2B inquiry processing process. Allows you to quickly respond to inquiries, establish good communication and relationships with sellers through timely and professional replies, and improve customer satisfaction and order completion rates. - [SaaS Platform Customer Support](https://www.salesmartly.com/solutions/saas-tool-support/): It provides a wealth of cross-border e-commerce operation tools, adopts AI customer service + automated process model, and combines multi-channel integration, data analysis, team collaboration, real-time translation and other functions to provide more efficient operational support for cross-border enterprises. - [Email Management](https://www.salesmartly.com/solutions/mail-management/): Put email marketing at the heart of customer interactions and increase your store's ROI. With SaleSmartly e-commerce solutions, build standards-based email journeys, create targeted content, and increase email open rates to achieve better marketing results. - [Customer Service Automation](https://www.salesmartly.com/solutions/chatbot/): Intelligent customer service automation combines AI technology and automated processes to achieve keyword triggering, automatic tagging, assessment, cross-group communication, and intelligent allocation of dialogues to human customer service representatives. This enables businesses to operate efficiently without full human intervention, ensuring that customer inquiries are responded to quickly. At the same time, it continuously improves service efficiency and customer experience through data analysis and process optimization, helping businesses save labor costs and improve team efficiency. - [WhatsApp API](https://www.salesmartly.com/solutions/whatsapp-api/): Manage your official WhatsApp API account in one place, supporting one-click mass messaging, automated notifications, AI customer service, and multi-agent collaboration. Earn Meta's official blue checkmark certification to reach global customers and enhance your business's trustworthiness. - [Multi-Agent Team Collaboration](https://www.salesmartly.com/solutions/team-management/): Unified member account and permission settings enable centralized viewing of service records and quality inspection reports, facilitating standardized team management. It supports unified account management, granular permission settings, and service quality inspection monitoring, ensuring data security and efficient, orderly team collaboration. ## Integrations - [Chat Widget](https://www.salesmartly.com/integrations/chat-widget/): The SaleSmartly online customer service chat system supports embedding in various independent websites such as shoplazza, shopify, shopline, shopyy, shoptop, wordpress, etc., allowing you to use SaleSmartly to communicate with customers in all your stores in real time on one interface. - [TikTok](https://www.salesmartly.com/integrations/tiktok/): SalesSmartly is designed specifically for TikTok merchants, integrating message management, CRM, automated processes and AI robots to help you efficiently manage comments and private messages, achieve accurate customer reach and improve conversion rates. It supports cross-border omni-channel customer operations and is a one-stop service for TikTok traffic! - [Facebook Messenger](https://www.salesmartly.com/integrations/facebook-messenger/): Integrate your multiple Facebook homepages into SaleSmartly. You don’t need to switch accounts frequently. You only need to respond to all your account information and post comments in a timely manner on one interface, and close the relationship with customers through personalized interaction. - [Instagram](https://www.salesmartly.com/integrations/instagram/): View and process post comments and reply to private messages through SaleSmartly, allowing you to maintain existing customer relationships and communicate with potential customers at the same time, and improve scrm conversion effects. - [WhatsApp](https://www.salesmartly.com/integrations/whatsapp/): SaleSmartly provides cross-border enterprises with an efficient WhatsApp scrm tool, which enables group broadcasting, active triggering of marketing, and all-day reception of AI customers. It helps enterprises transfer high-quality customers to private domain traffic. - [WhatsApp Business API](https://www.salesmartly.com/integrations/whatsApp-business-api/): WhatsApp's official website Api interface creates a new overseas business model, realizes mass messaging to precise intended customers, directly connects the button to private domain customer service with one click, and the official interface mass messaging enables global advertising and marketing. - [Telegram](https://www.salesmartly.com/integrations/telegram/): Automated community management improves team activity operation efficiency. With refined user management, behavior and tracking, you can control the instantaneous dynamics of the community. - [LINE](https://www.salesmartly.com/integrations/line/): Use line's omni-channel communication and automation capabilities to establish closer connections with your customers and improve your customer service efficiency and sales conversion rate. Use SaleSmartly to make your line marketing simpler, smarter, and more effective. ## Industries - [Retail](https://www.salesmartly.com/industry/retail/): Discover how retail businesses use SaleSmartly for new customer acquisition, AI-driven shopping suggestions, engagement, and customer loyalty. Leverage social media automation, AI chatbots, tag segmentation, user profiling, and bulk API messaging to boost conversion rates and lifetime value. - [Education](https://www.salesmartly.com/industry/education/): Learn how educational institutions can leverage SaleSmartly for course consultation and registration, college application guidance, enrollment follow-up, student management, and parent-school communication. Through channel aggregation, automated reminders, AI chatbots, tag-based segmentation, and targeted push notifications, they can achieve efficient student recruitment, enhance the learning experience, and boost renewal conversion rates. - [Healthcare](https://www.salesmartly.com/industry/healthcare/): See how medical and aesthetic medicine institutions use SaleSmartly to improve consultation efficiency, optimize appointment processes, and achieve follow-up care and repeat purchase activation. Through multi-channel aggregation, AI chatbots, automated processes, tags, and user profiling, SaleSmartly brings higher conversion rates and customer retention to aesthetic medicine institutions. - [Manufacturing](https://www.salesmartly.com/industry/manufacturing/): In the manufacturing sector's global expansion, long sales cycles, complex follow-ups, and sales collaboration difficulties are common. This case study demonstrates how manufacturing enterprises use SaleSmartly to solve data fragmentation, unify customer management and sales processes, and achieve stable follow-ups and efficient conversions. - [Logistics](https://www.salesmartly.com/industry/logistics/): In logistics, scattered inquiries, slow quotes, and delayed tracking feedback often impact customer satisfaction. This case demonstrates how logistics companies use SaleSmartly to aggregate multi-platform communication, automate quotes and progress updates, synchronously improving service efficiency and customer experience. - [Travel](https://www.salesmartly.com/industry/travel/): Tourism services span consultation, booking, travel, and post-trip maintenance. A break in any link affects repurchase. This case shares how travel companies use SaleSmartly to manage the complete customer journey, achieving efficient reception, precise recommendations, and continuous interaction to enhance overall service experience and conversion. - [Used Cars](https://www.salesmartly.com/industry/used-cars/): Used car transactions rely on trust and high-frequency communication. Manual follow-up is often inefficient. This case shows how used car businesses use SaleSmartly to achieve 'cold start', automate test drive appointments, and improve transaction transparency, shortening the sales cycle and enhancing customer retention. ## Alternatives - [Manychat Alternative](https://www.salesmartly.com/alternatives/manychat-alternative/): Unify WhatsApp, Messenger, Instagram, Email, and Livechat on SaleSmartly. Combined with enterprise AI agents and automated workflows, it serves as the best Manychat alternative for cross-border teams to acquire, convert, and retain customers. Supports detailed feature comparison and migration assessment. - [Respondio Alternative](https://www.salesmartly.com/alternatives/respondio-alternative/): Still troubled by Respond.io's high active contact fees, the $79/month Starter plan without workflows, and its closed AI ecosystem? SaleSmartly offers affordable plans with unlimited contacts, open integration with custom AI agents (HelpKnow, OpenAI Assistants, GPTBots, Coze, Dify...), and built-in smart routing links. ## Help Center ### Product Introduction #### Chat - [Quick Start [Chat]](https://help-en.salesmartly.com/docs/live-chat-introduction): Introduction Under the [Chat], you can communicate online with users from multiple channels, get an overview of the overall chat status, chat interface, and customer-related inform... - [Quick Start [New Online Chat]](https://help-en.salesmartly.com/docs/newonlinechat): Introduction Under the [Chat], you can communicate online with users from multiple channels, get an overview of the overall chat status, chat interface, and customer-related inform... - [Quickly Retrieve Session and Customer Information](https://help-en.salesmartly.com/docs/retrieve-session-and-customer-information): Introduction Knowing how to quickly search for your customers or conversations in [Chat] is very helpful for improving the chat order rate and response efficiency. This article wil... - [Translate Customer Language](https://help-en.salesmartly.com/docs/translate-customer-languages): Introduction Real-time translation can solve the multilingual barriers caused by cross-border communication. Learning how to use the translation function can reduce chat costs. Thi... - [Multi-function Chat Window](https://help-en.salesmartly.com/docs/multi-functional-chat-window): Master SaleSmartly's chat functions to enhance customer service efficiency. - [Use Common Phrases](https://help-en.salesmartly.com/docs/use-common-words): Introduction Commonly used scripts can help customer service to answer customers' questions and effectively increase the order conversion rate. This chapter will explain the use of... - [Improve Customer Profile](https://help-en.salesmartly.com/docs/refine-customer-profiles): Introduction Using SaleSmartly's customer information can help you improve your customer profile and implement targeted marketing strategies. This chapter will focus on customer in... - [Add Order Information](https://help-en.salesmartly.com/docs/add-order-information): Introduction Adding notes about customer order information next to the conversation window allows customer service to quickly obtain customer order information, which helps reduce... - [Using AI to Make Chatting More Convenient](https://help-en.salesmartly.com/docs/use-ai-to-make-chatting-easier): Introduction Automation can greatly reduce members' response energy while improving the accuracy and efficiency of responses. This article will focus on how to use automation and i... #### Client - [Quick Start: Customer Management](https://help-en.salesmartly.com/docs/customer-management-introduction): The Customer Management part centralizes customer interactions, enabling efficient management of profiles, conversations, tags, and response templates to boost engagement and business growth. - [Customer List](https://help-en.salesmartly.com/docs/customer-list): Centralize customer data! Bulk import/export contacts, segment users, and automate tagging. Optimize engagement with CRM tools for WhatsApp, Email & social media. - [Session Management](https://help-en.salesmartly.com/docs/conversation-management): Enhance customer service quality! Track, audit & score real-time/historical chats. Manage tags, export data. Boost efficiency with Session Management. - [Form Management](https://help-en.salesmartly.com/docs/order-management): Streamline order management! Track, edit & export orders in live chat. Customize forms, filter transactions. Boost e-commerce efficiency with integrated CRM tools. - [Tag Management](https://help-en.salesmartly.com/docs/tags-management): Organize users with visitor & session tags for campaigns, automation, and follow-ups. Bulk tag, auto-label via workflows, or assign during chats. Simplify segmentation, and boost efficiency. - [Word Library](https://help-en.salesmartly.com/docs/material-library): Boost customer service efficiency! Organize multilingual response templates in the Script Library. Use bulk import/export and quick-reply access during chats. #### Marketing - [Quick Start [Marketing]](https://help-en.salesmartly.com/docs/group-plan): Introduction The mass messaging plan includes the mass messaging function of various channels and the template creation function of WhatsApp and Email. Mass messaging can not only... - [Mass Messaging](https://help-en.salesmartly.com/docs/mass-message): Introduction With this feature, you can create group messaging plans on multiple channels including WhatsApp App, WhatsApp API, Email, Messenger, Telegram, Instagram, Line, and cha... - [Third-party (EDM) Distribution](https://help-en.salesmartly.com/docs/third-party-distribution): Introduction There are two ways to send mass emails: Email mass email and third-party (EDM) mass email. • Email Bulk: To contact your customers directly through your email. • EDM s... - [Group Messaging Template (WhatsApp API and Email)](https://help-en.salesmartly.com/docs/template-for-whatsapp-and-email): Introduction SaleSmartly has improved the rich template self-building function, WhatsApp API templates and Email templates, which can help you customize strategies when doing mass... - [Diversion Link](https://help-en.salesmartly.com/docs/split-link): 1. Introduction On the [ Marketing-Diversion Link ] page, you can create a diversion link. After creation, you can promote the link. When visitors open the link, they can be divert... - [Messenger Marketing Messages Guide (Beta)](https://help-en.salesmartly.com/docs/messenger-ying-xiao-xiao-xi): I. Marketing Message Introduction Meta has launched a new paid messaging solution for Messenger (Messenger Marketing Messaging), which allows businesses to initiate Messenger chats... - [Messenger Utility Messages Guide](https://help-en.salesmartly.com/docs/Messenger-Utility-Messages-Guide-Beta): I. Utility Messages Introduction A utility message is a newly launched message type by Meta. You can create templates to send messages to your customers, including order or account... #### Robot - [Quick Start【Robot】](https://help-en.salesmartly.com/docs/robot-introduction): Module Introduction The system is equipped with intelligent functions, including robots, AI corpus, diversion links, etc. Robots can assist customer service to improve customer res... - [AI Robots](https://help-en.salesmartly.com/docs/ai-robot): Guide to setting up AI robots for social media channels using Coze and OpenAI. - [Automated Processes](https://help-en.salesmartly.com/docs/automate-processes): Introduction With this function, you can create an automated response process so that the robot can help you reply to visitor messages, solve visitors' initial doubts, guide visito... - [AI Knowledge Management](https://help-en.salesmartly.com/docs/knowledge-management): Guide to building an AI customer service assistant with SaleSmartly's knowledge management. #### Report - [Quick Start [Report]](https://help-en.salesmartly.com/docs/analysis-introduction): Unlock insights with SaleSmartly’s analytics: Track channels, agent performance & customer trends. Export reports, optimize workflows, and drive ROI. - [Channel Analysis](https://help-en.salesmartly.com/docs/channel-analysis): Optimize customer support with Channel Analytics: Track engagement, agent performance & trends across WhatsApp, Email, social media, and chat plugins. - [Service Overview](https://help-en.salesmartly.com/docs/service-overview): Monitor customer service efficiency in real-time: Track session volume, agent availability & trends. Optimize workflows with hourly/daily insights. - [Performance Report](https://help-en.salesmartly.com/docs/report): Optimize customer service with Performance Reports: Track agent workload, response times & satisfaction scores. Export data, set filters, and drive team efficiency. #### Subscription - [Subscription](https://help-en.salesmartly.com/docs/cost-center): Streamline project budgets with cost center: Track spending, recharge wallets, upgrade plans, and monitor resource usage in real-time. #### Setup - [Quick Start [Setup]](https://help-en.salesmartly.com/docs/settings-introduction): Master SaleSmartly's Basic Settings: Configure chat rules, manage teams, track usage, and optimize customer service workflows in one place. ##### App Store - [Quick Start [App Store]](https://help-en.salesmartly.com/docs/app-store-introduction): Supercharge your workflow with SaleSmartly's App Market: AI chatbots, multilingual tools, bulk email, and seamless e-commerce integrations. ###### AI Tools - [How to Access OpenAI Assistants](https://help-en.salesmartly.com/docs/openai-assistants): 1. Introduction This article will show you how to configure OpenAI Assistants. 2. Operation Process 2.1. Register an OpenAI account (1) Open https://platform.openai.com/apps , and... - [Introduction to GPTs and Assistant?](https://help-en.salesmartly.com/docs/introduction-of-gpts-and-assistant): 1. Introduction This article will introduce you to OpenAI Assistants (GPTs API version) 2. Introduction to GPTs and Assistant? 2.1. What are GPTs? GPTs is a customizable version ba... - [Tutorial on Configuring the Coze (Chinese Version)](https://help-en.salesmartly.com/docs/guide-to-configure-coze-robot): 1. Function Introduction This article will explain how to obtain the API of the button robot. After obtaining it, you can fill in the installation in [App Store-Coze (Chinese Versi... - [Tutorial on Configuring Coze Bot](https://help-en.salesmartly.com/docs/guide-to-configure-coze-bot): 1. Introduction This article will explain how to obtain the API of Coze Bot. After obtaining it, you can fill in the installation in [App Market-Coze]. 2. Operation process 2.1. Go... - [How to Obtain HelpLook API Token?](https://help-en.salesmartly.com/docs/get-helplook-token): Learn how to quickly obtain and use your HelpLook Token for seamless integration with SaleSmartly. Follow our step-by-step guide to get started now! - [How to Obtain the GPTbots API Key?](https://help-en.salesmartly.com/docs/GPTbots-API-key): 1. Introduction This article will explain how to obtain the GPTBots API. After obtaining it, you can fill it the installation in [App Market-GPTBots]. 2. Step by Step Guide 2.1. En... - [How to Get Dify API Key?](https://help-en.salesmartly.com/docs/ru-he-huo-qu-Dify-API-key): 1. Introduction This article will explain how to obtain Dify's API. After obtaining it, you can install it in [App Store-Dify]. 2. Operation process 2.1. Log in to Dify Register or... ###### Translation Tools - [How to Configure Google Translate API Key?](https://help-en.salesmartly.com/docs/configure-the-google-translate-api-key): 1. Function Introduction This article will explain how to obtain the Google Translate API Key. 2. Operation process 1. Log in to the Google Cloud application page Open the Chrome b... - [How to Obtain DeepL API Key?](https://help-en.salesmartly.com/docs/get-deepl-api-key): Get your DeepL API key in 3 steps: Sign up, activate API access, copy the key. Enable multilingual translations for apps & workflows effortlessly. - [How to Obtain the AccessKey ID and AccessKey Secret of Alibaba Translate?](https://help-en.salesmartly.com/docs/ali-translate-accesskey-id-and-accesskey-secret): Get Alibaba Translate AccessKey ID & Secret: Step-by-step guide for API integration. Check usage & troubleshoot easily. - [How to Obtain Tencent Translator Secret ID and Secret Key?](https://help-en.salesmartly.com/docs/tencent-translate-secret-id-and-secret-key): 1. Introduction This article will explain how to obtain Tencent Translator's Secret ID and Secret Key. 2. Step-by-Step Guide 2.1. Log in to Tencent Cloud Click to enter the Tencent... - [How to Obtain the Youdao Translation Application ID and Application Key](https://help-en.salesmartly.com/docs/id-and-key-of-youdao-translations): 1. Introduction This guide provides a step-by-step process to get the Application ID and Application Key for Youdao Translation. Note: SaleSmartly currently only supports integrati... - [How to Obtain the AccessKey ID and AccessKey Secret of Volcano Translation?](https://help-en.salesmartly.com/docs/accesskey-id-and-access-key-secret-of-volcano-translation): 1. Introduction This article will explain how to obtain the Volcano Translation AccessKey ID and AccessKey Secret. 2. Step-by-Step Guide 2.1. Enter the Volcano Translation Console... - [How to Get AWS Amazon Translation AccessKey ID and AccessKey Secret?](https://help-en.salesmartly.com/docs/aws-translate-accesskey-id-and-accesskey-secret): 1. Introduction This article will explain how to obtain the AWS Amazon Translation AccessKey ID and AccessKey Secret. 2. Operation Process 2.1. Log in/create an AWS account AWS Clo... ###### Third Party Service - [How to Retrieve SendCloud API Parameters for Integration](https://help-en.salesmartly.com/docs/get-parameters-of-sendcloud-api): Learn how to fetch SendCloud API keys for seamless email integration with SaleSmartly. Follow our step-by-step guide for automated workflows. - [How to Set Up DuoPlus Cloud Phone for Multi-Account Verification](https://help-en.salesmartly.com/docs/duoplus-cloud-phone): Master DuoPlus Cloud Phone setup for TikTok/WhatsApp multi-account verification. Streamline global operations with proxy-supported devices. - [How to Set Up a ChatGPT API Key for SaleSmartly Integration](https://help-en.salesmartly.com/docs/configure-chatgpt-api-key): Connect ChatGPT to SaleSmartly: Step-by-step API setup, SMS verification, and troubleshooting for AI-driven customer interactions. - [How to Send Emails for Free?](https://help-en.salesmartly.com/docs/send-mail-for-free): Send free bulk emails with SaleSmartly! Use your own account or premium EDM service for large campaigns. Boost deliverability & analytics. - [How to integrate TikTok ad traffic identifiers?](https://help-en.salesmartly.com/docs/tiktok-VbQe): I. Functional Overview By authorizing your TikTok ad account in SaleSmartly, when a customer clicks on a TikTok ad and is redirected to your WhatsApp or Messenger and initiates a c... - [Project Management](https://help-en.salesmartly.com/docs/project-management): Centralize workspace configuration with user permission controls, security protocols, and cross-platform integrations for optimized team collaboration. - [Team](https://help-en.salesmartly.com/docs/team-management): Optimize team collaboration with SaleSmartly's Team Management module. Add members, set roles, schedule shifts, and control chat permissions seamlessly. - [Monitoring Logs](https://help-en.salesmartly.com/docs/monitoring-logs): Track team productivity & security with granular activity logs – monitor logins, online statuses, session data, and generate compliance-ready audit reports. - [How Do I Set up Automatic Session Allocation?](https://help-en.salesmartly.com/docs/automatic-session-assignment): Set up automatic session allocation to optimize team workload. Distribute sessions efficiently based on online status, limits, and visitor type. - [Custom Field Usage Guide](https://help-en.salesmartly.com/docs/custom-fields): Create and manage custom fields to collect customer data efficiently. Use them in chat plugins, customer lists, and online chat for better engagement. #### Mobile - [Using SaleSmartly WeChat Mini Program to log in](https://help-en.salesmartly.com/docs/mobile-salesmartly): Download the SaleSmartly mobile app to manage customer chats anytime. Stay updated via WeChat and streamline communication on Android, iOS & Windows. - [SaleSmartly Mobile APP Download Guide for Android & iOS](https://help-en.salesmartly.com/docs/android-ios-app-install): Learn how to quickly install the SaleSmartly app on Android and iOS devices. ### Channel Integration - [How to Access Social Media Chat Channels?](https://help-en.salesmartly.com/docs/chat-plugin): Module Introduction On the SaleSmartly platform, you can chat with users of multiple social media accounts, centrally manage social media contacts, and conduct marketing outreach.... #### Chat Plugin Integration - [How to Edit and Add Chat Plugin?](https://help-en.salesmartly.com/docs/add-chat-plugin): Function Introduction After adding a chat plug-in to your independent website, you can automatically reply to visitor messages on your independent website page without jumping to o... - [How to Add Chat Plugin to Your Website?](https://help-en.salesmartly.com/docs/chat-plugin-to-a-self-built-site): 1. Function Introduction Adding a chat plug-in to your site can help you answer visitors' inquiries, and you can add third-party traffic channels to the chat plug-in to help you ac... - [How to Add a Traffic Widget to the Chat Plugin?](https://help-en.salesmartly.com/docs/traffic-widget-chat-plugin): 1. Function Introduction Add a traffic diversion component to the chat plugin. When a visitor visits your website, he or she can choose the communication channel he or she wants to... - [How to Add a Chat Plugin to an Independent Website?](https://help-en.salesmartly.com/docs/chat-plug-in-to-the-independent-station): 1. Introduction After adding the chat plug-in to your independent website, you can automatically reply to visitor messages on your independent website page to increase the chat ord... - [Exclusive Link Custom Domain Name Configuration](https://help-en.salesmartly.com/docs/zhuan-shu-lian-jie-zi-ding-yi-yu-ming-pei-zhi): Learn to bind your personal domain to a unique link for enhanced branding. #### Independent Website - [Shoplazza](https://help-en.salesmartly.com/docs/shoplazza): Learn to install SaleSmartly app on Shoplazza for enhanced customer service. - [ShopLine](https://help-en.salesmartly.com/docs/shopline): Function Introduction Installing the SaleSmartly app can integrate SaleSmartly's multi-channel customer service system into the Shopline store backend, allowing merchants to unifor... - [WordPress](https://help-en.salesmartly.com/docs/wordpress): Introduction Learn how to install SaleSmartly on your WordPress website. Note: WordPress must be in the business version or a self-built website to use the plugin installation func... - [Shopify](https://help-en.salesmartly.com/docs/shopify): Function Introduction Learn how to install SaleSmartly on your Shopify store. Operation Process Option 1: Install via Shopify App (1) After logging in to Shopify, go to the Apps mo... - [BigCommerce](https://help-en.salesmartly.com/docs/bigcommerce): Function Introduction Learn how to install SaleSmartly on your BigCommerce store Operation Process Option 1: Install via BigCommerce app (1) After logging in to BigCommerce, go to... - [OpenCart](https://help-en.salesmartly.com/docs/opencart): Function Introduction Learn how to install SaleSmartly in your OpenCart store via JavaScript code Operation Process 1. Copy the JavaScript code In the [ Integration-Chat Plugin ] m... - [How to Install SaleSmartly on UEESHOP via JavaScript Code](https://help-en.salesmartly.com/docs/ueeshop-station): Introduction Learn how to install SaleSmartly in your UEESHOP store. Operation Process 1. Copy the JavaScript code In the [ Integration-Chat Plugin ] module of SaleSmartly, select... - [OEMSAAS](https://help-en.salesmartly.com/docs/oemsaas): Function Introduction Learn how to install SaleSmartly in your OEM store. Operation Process Solution: Install via MeShop app (1) After logging in to OEMSAAS, go to the ' Applicatio... - [MeShop](https://help-en.salesmartly.com/docs/meshop): Function Introduction Learn how to install SaleSmartly in your MeShop store. Operation Process Solution: Install via MeShop app (1) After logging in to MeShop, go to the ' Applicat... - [Shoptop](https://help-en.salesmartly.com/docs/shoptop): Function Introduction The following will teach you how to install SaleSmartly on your Shoptop store. Operation Process Solution 1: Install via Shoptop plugin (1) After logging in t... - [ZenCart](https://help-en.salesmartly.com/docs/zencart): Function Introduction Learn how to install SaleSmartly in your ZenCart store via JavaScript code Operation Process 1. Copy the JavaScript code In SaleSmartly's [ Integration] - [Ch... - [Shopyy](https://help-en.salesmartly.com/docs/shopyy): Introduction Learn how to install SaleSmartly on your Shopyy store. Operation Process Solution 1: Install via the Shopyy app (1) After logging in to Shopyy, go to the Apps - 'App S... - [LeadongShop](https://help-en.salesmartly.com/docs/leadongshop): Function Introduction Learn how to install SaleSmartly in your LeadongShop store via JavaScript code Operation Process 1. Copy the JavaScript code In SaleSmartly's [ Integration] -... - [FunPinPin](https://help-en.salesmartly.com/docs/funpinpin): Function Introduction Learn how to install SaleSmartly in your FunPinPin store via JavaScript code Operation Process 1. Copy the JavaScript code In SaleSmartly's [ Integration] - [... - [XShoppy](https://help-en.salesmartly.com/docs/xshoppy): Function Introduction Learn how to install SaleSmartly in your XShoppy store. Operation Process 1. Copy the JavaScript code In SaleSmartly's [ Integration] - [Chat Plugin ] module,... - [Google Tag Manager Integrates SaleSmartly URL Plugin](https://help-en.salesmartly.com/docs/google-tag-manager-and-salesmartly): Function Introduction Learn how to install SaleSmartly in your Google Tag Manager store. Operation Process 1. Sign up for Google Tag Manager (1) Website address Register a Google T... - [Squarespace](https://help-en.salesmartly.com/docs/squarespace): Function Introduction Learn how to install SaleSmartly on your FunPinPin store via JavaScript code. Operation Process 1. Copy the JavaScript code In SaleSmartly's [Integration] - [... - [BeikeShop](https://help-en.salesmartly.com/docs/beikeshop): Function Introduction Learn how to install SaleSmartly on your BeikeShop store. Operation process 1. Copy the JavaScript code In SaleSmartly's [ Integration] - [Chat Plugin ] templ... - [How to Connect SaleSmartly to UEESHOP](https://help-en.salesmartly.com/docs/ueeshop): Install SaleSmartly on UEESHOP via JavaScript: Customize chat widgets, boost engagement, and streamline customer support in minutes. #### Facebook ##### Access Guide - [How to Integrate Facebook?](https://help-en.salesmartly.com/docs/integrate-facebook): Integrate Facebook with SaleSmartly to centralize customer messaging, automate workflows, and manage multi-channel support in real time. Step-by-step guide for seamless setup. ##### Practical Guide - [A Beginner's Guide to Facebook Channels (Summary)](https://help-en.salesmartly.com/docs/integration-of-facebook): Integrate Facebook with SaleSmartly for AI-driven customer service, bulk messaging, and team collaboration. Boost efficiency, sales, and global engagement effortlessly. - [Introduction to Facebook (Messenger) Channel Integration](https://help-en.salesmartly.com/docs/facebook-messenger-integrate): Easily integrate Facebook Pages with SaleSmartly. Automate replies, sync contacts, manage Messenger and comments, and boost team efficiency. ##### Scene Tutorial - [How to Receive Permissions and Invite Other Administrators in Facebook BM](https://help-en.salesmartly.com/docs/permissions-and-invite-other-admins-tutorials-of-facebook): Learn how to receive permissions and invite other administrators in Facebook BM step by step. - [Facebook Group Messaging & Recall Tutorial](https://help-en.salesmartly.com/docs/mass-massage-of-facebook): Master Facebook mass messaging and automation with SaleSmartly. Learn how to send group messages and build smart workflows for better conversions. - [Tutorial on Automated Comment Control for Facebook Posts](https://help-en.salesmartly.com/docs/post-automation-review-tutorial-of-facebook): Automate Facebook comment management with AI: hide spam, reply instantly, and turn critics into customers using SaleSmartly. Essential guide for brands. - [Facebook Messenger Sales Chat Tutorial](https://help-en.salesmartly.com/docs/sales-chat-tutorial-of-facebook-messenger): Boost sales via Facebook Messenger with AI automation, team collaboration, and real-time analytics. Master efficient chat management with SaleSmartly. - [Tutorial on How to Attract Visitors and Traffic with Facebook Ads](https://help-en.salesmartly.com/docs/ad-placement-in-facebook): Automate Facebook ad responses to boost traffic & sales. Step-by-step guide using SaleSmartly's AI workflows for WhatsApp, Telegram, and comment management. #### Telegram Bot ##### Access Guide - [How to Integrate Telegram Bot?](https://help-en.salesmartly.com/docs/integrate-telegram-bot): Integrate Telegram bot with SaleSmartly for automated services and group messaging. ##### Practical Guide - [Introduction to Telegram Bot Channel Integration](https://help-en.salesmartly.com/docs/channel-integration-related-functions-of-telegram): Easily integrate Telegram bots into SaleSmartly, assign customer service, and automate chat workflows for real-time engagement and support. #### Email ##### Access Guide - [How to Integrate Email?](https://help-en.salesmartly.com/docs/integrate-email): Learn how to integrate and manage multiple email accounts in SaleSmartly for improved customer service. - [QQ Mail](https://help-en.salesmartly.com/docs/integration-of-email-qq): Learn how to enable IMAP/SMTP in QQ Mail and generate an authorization code to integrate your email with SaleSmartly for seamless messaging. - [Sina Mail](https://help-en.salesmartly.com/docs/integration-of-sina-email): Easily enable IMAP/SMTP in Sina Mail and generate your authorization code to connect and manage your email within SaleSmartly. - [Gmail](https://help-en.salesmartly.com/docs/gmail-email): Guide to enable 2-Step Verification and generate App Passwords for Google accounts. - [Outlook/Hotmail mailbox](https://help-en.salesmartly.com/docs/hotmail-and-outlook-email): Integrate Outlook/Hotmail with SaleSmartly for centralized email management. Fix common issues like authorization errors & sub-account limitations. - [Tencent Enterprise Mailbox](https://help-en.salesmartly.com/docs/tencent-enterprise-email): Securely integrate Tencent Enterprise Mailbox with third-party tools via IMAP/POP. Step-by-step guide for authentication, setup, and folder sync using Enterprise WeChat. - [NetEase Enterprise Mailbox](https://help-en.salesmartly.com/docs/netease-enterprise-email): Learn to generate and use NetEase Corporate Mailbox authorization codes for secure third-party client access. Step-by-step guide for admins and legacy users. - [Alibaba Enterprise Mailbox](https://help-en.salesmartly.com/docs/ali-email): Configure Alibaba Enterprise Mailbox for third-party clients in 2024: Enable admin settings, generate passwords, and disable 2FA for seamless integration. - [ZOHO Mailbox](https://help-en.salesmartly.com/docs/zoho-email): Integrate ZOHO Mailbox via IMAP: Enable access, configure SSL/TLS settings, and resolve blocked service issues for seamless third-party client setup. - [Feishu Enterprise Mailbox](https://help-en.salesmartly.com/docs/feishu-enterprise-email): Integrate Feishu Enterprise Mailbox with third-party clients: Enable admin settings, generate dedicated passwords, and configure IMAP servers securely. - [GoDaddy Business Email](https://help-en.salesmartly.com/docs/godaddy-enterprise-email): Set up GoDaddy Corporate Email via IMAP: Use account/password login, configure SSL server settings, and avoid sample data for integration. - [Amazon Mail (WorkMail)](https://help-en.salesmartly.com/docs/amazon-email): When accessing Amazon WorkMail, it is recommended to use "Client Mode" and fill in your email account login password in the authorization code. - [NetEase Mailbox](https://help-en.salesmartly.com/docs/email-netease): Connect NetEase Mailbox to SaleSmartly via IMAP/SMTP & authorization codes. Step-by-step setup for secure email synchronization. ##### Practical Guide - [Introduction to Email Channel Integration](https://help-en.salesmartly.com/docs/email-integration-related-functions): Centralize & automate email management with SaleSmartly. Sync accounts, assign teams, and deploy AI workflows seamlessly. #### YouTube ##### Access Guide - [How to Connect Your YouTube Account?](https://help-en.salesmartly.com/docs/youtube-integration-guide): Easily integrate YouTube with SaleSmartly to manage comments in one inbox. #### Instagram ##### Access Guide - [How to Integrate Instagram?](https://help-en.salesmartly.com/docs/integrate-instagram): Integrate Instagram with SaleSmartly: Sync DMs, automate replies and manage customer interactions across channels in one platform. A step-by-step guide is included. ##### Practical Guide - [Introduction to Instagram Channel Integration](https://help-en.salesmartly.com/docs/instagram-integration-related-functions): Integrate Instagram with SaleSmartly to automate DMs, sync contacts, and manage comments. Step-by-step setup guide for teams and workflows. #### LINE ##### Access Guide - [How to Integrate LINE Official Account?](https://help-en.salesmartly.com/docs/integrate-line): Integrate LINE with SaleSmartly for real-time customer support, automated messaging, and multi-channel management. Step-by-step guide for seamless setup. - [How to Integrate LINE into the Chat Plugin?](https://help-en.salesmartly.com/docs/integrate-line-to-chat-plugin): Step-by-step guide to integrate LINE into chat plugins for seamless customer engagement. Setup Messaging API & Login channels. ##### Practical Guide - [Introduction to LINE Channel Integration](https://help-en.salesmartly.com/docs/line-integration-related-functions): Integrate LINE with SaleSmartly for real-time chats, automated workflows, and team collaboration. Streamline customer service effortlessly. #### WhatsApp API ##### Access Guide - [WhatsApp API Registration and Access Guide](https://help-en.salesmartly.com/docs/api-jie-ru-zhi-nan): 1. Function Introduction We offer two ways to register for the WhatsApp API through SaleSmartly. The following details the two registration methods and the registration process to... - [Third-Party Registration of WhatsApp Business API Number](https://help-en.salesmartly.com/docs/third-party-registers-whatsapp-business-api): Register WhatsApp Business API via SaleSmartly: Step-by-step guide for third-party integration, Meta compliance, and seamless setup. - [How to Integrate WhatsApp Business API with Third-Party Platforms](https://help-en.salesmartly.com/docs/business-api-number-of-whatsapp): Integrate WhatsApp Business API with YCloud, NxCloud, ChatApp, or ITNIO. Sync accounts, automate workflows, and streamline messaging campaigns. - [Cloud API Number Access Tutorial](https://help-en.salesmartly.com/docs/cloud-api-number-access-tutorial): Integrate WhatsApp Cloud API with SaleSmartly: Step-by-step setup, Meta permissions, and troubleshooting for seamless messaging workflows. ##### Practical Guide - [WhatsApp Tutorial for Beginners](https://help-en.salesmartly.com/docs/whatsapp-tutorial): Guide to WhatsApp Business API: Compare account types, integration steps, and costs. Optimize customer chats with SaleSmartly. - [Self-Service Registration of WhatsApp API Number](https://help-en.salesmartly.com/docs/self-registration-whatsapp-api): Guide to self-register for WhatsApp API using Facebook. - [Tutorial on How to Set Up a WhatsApp Cloud API Number via Facebook](https://help-en.salesmartly.com/docs/facebook-create-whatsapp-cloud-api-number-tutorial): Step-by-step guide to creating a WhatsApp Cloud API number via Facebook Business Manager. Covers WABA setup, region rules, and SaleSmartly integration for seamless messaging. ##### Scene Tutorial - [Why WhatsApp API Accounts Get Banned: Key Reasons & How to Avoid Them](https://help-en.salesmartly.com/docs/whatsapp-api-account-ban-reasons-are-summarized): Avoid WhatsApp API bans: Learn key triggers like spam reports, policy breaches, and inactive accounts. Follow compliance tips to safeguard your business messaging. - [How to Create & Optimize WhatsApp API Message Templates for Broadcast](https://help-en.salesmartly.com/docs/whatsapp-api-bulk-sending-templates): Master WhatsApp API template creation with approval tips. Use variables, automation, and quick replies to send compliant broadcasts efficiently. - [How to Link Credit Cards to WhatsApp Business Accounts via Meta](https://help-en.salesmartly.com/docs/whatsapp-credit-card-binding-process): Step-by-step guide to securely link credit cards and manage multiple WhatsApp accounts via Meta Business Suite. Ensure compliance with international payment setups. - [How to Manage WhatsApp Message Templates](https://help-en.salesmartly.com/docs/whatsapp-message-template-management): Boost WhatsApp template approval with variables and automation. Learn to edit placeholders and trigger ads via quick-reply buttons for efficient campaigns. - [How to Send Bulk WhatsApp Messages](https://help-en.salesmartly.com/docs/mass-message-of-whatsapp): Boost engagement with WhatsApp bulk messaging: Track delivery rates, use compliant templates, and reduce costs via API workflows. Avoid common pitfalls. - [WhatsApp API Costs: Pricing Structure & Fees](https://help-en.salesmartly.com/docs/official-whatsapp-api-fee-description): WhatsApp API fees explained: User vs. merchant-initiated conversation costs, 24-hour session rules, and regional pricing. Optimize your messaging budget. - [WhatsApp Marketing Message Lite (MM Lite API)](https://help-en.salesmartly.com/docs/whatsapp-marketing-lite): 1. Introduction This article mainly introduces the Marketing Messages Lite API (MMLite) function of Meta, so that you can understand how to enable and use it. 2. Introduction to MM... #### WeChat Customer Service ##### Access Tutorial - [How to Integrate WeChat Customer Service?](https://help-en.salesmartly.com/docs/integrate-wechat-customer-service): Integrate WeChat customer service into SaleSmartly: Sync accounts, manage chats, and comply with verification limits for seamless customer support. ##### Practical Tutorials - [WeChat Customer Service Integration: Features & Workflow Meta Description](https://help-en.salesmartly.com/docs/relevant-functions-of-wechat-customer-service-channel-integration): Integrate WeChat customer service into SaleSmartly: Manage accounts, streamline chats, and configure teams for efficient customer support. - [Common Reasons for WeChat Customer Service Channel Integration Failure](https://help-en.salesmartly.com/docs/wechat-customer-service-cause-of-failure): Issue 1: Check if SaleSmartly is authorized in the WeCom (WeChat Work) App Management section If not, go to Add Third-Party App, enter "SaleSmartly," and add it. Issue 2: Check if... #### Slack ##### Access Tutorial - [How to Integrate Slack?](https://help-en.salesmartly.com/docs/integrate-Slack): Step-by-step guide to integrate Slack with SaleSmartly. Centralize team communication, automate workflows, and boost customer support efficiency. ##### Practical Tutorials - [Slack Integration: Core Features & Automation Setup](https://help-en.salesmartly.com/docs/slack-integration-related-functions): Learn Slack integration features for team management and automated workflows. Configure customer service, auto-replies, and streamline collaboration. #### VKontakte - [How to Integrate VKontakte (VK) Community](https://help-en.salesmartly.com/docs/integrate-vkontakte): Integrate VKontakte with SaleSmartly: Sync messages, automate workflows, and manage customers via API. Step-by-step setup for permissions, keys, and server links. #### TikTok Business Account - [How to integrate TikTok business account?](https://help-en.salesmartly.com/docs/tiktok-business-integrate): 1. Function Introduction After integrating TikTok business accounts into SaleSmartly, you can view, reply to, and comment on TikTok business account private messages in the SaleSma... #### WhatsApp App Devices (Personal) ##### Access Tutorial - [How to Integrate WhatsApp App Devices](https://help-en.salesmartly.com/docs/integrate-whatsapp-app-devices): Integrate WhatsApp App devices into SaleSmartly: Manage multi-device setups, troubleshoot connections, and sync customer chats seamlessly. ##### Practical Tutorials - [WhatsApp Integration Guide for Beginners](https://help-en.salesmartly.com/docs/whatsapp-tutorial-2): New to WhatsApp Business? Learn integration steps, fee structures, and how to optimize messaging with SaleSmartly for seamless customer chats. - [WhatsApp App Device Integration: Features & Automation Setup](https://help-en.salesmartly.com/docs/whatsapp-device-integration-related-functions): Integrate WhatsApp devices with SaleSmartly: Centralize chats, automate workflows, and optimize team efficiency for seamless customer support. #### WhatsApp App Device (Protocol Number) ##### Access Tutorial - [How to Integrate a WhatsApp App Device (Protocol Number)](https://help-en.salesmartly.com/docs/WhatsApp-protocol-number): 1. Introduction By integrating a purchased WhatsApp App protocol number into the SaleSmartly system, you can use your number to perform various operations such as sending and recei... #### Telegram APP Devices (Personal) - [How to Integrate Telegram App Devices?](https://help-en.salesmartly.com/docs/integrate-telegram-app-deceive): Connect Telegram personal accounts to SaleSmartly: Manage chats, automate workflows, and resolve device limits. Streamline multi-channel support. #### TikTok App Devices - [How to Integrate TikTok App](https://help-en.salesmartly.com/docs/integrate-tiktok): 1. Introduction Integration with the TikTok App allows businesses to directly manage and operate their own TikTok App private messages and comments in real time through SaleSmartly... #### LINE App Devices (Personal) - [How to Integrate Line App (Personal Account)](https://help-en.salesmartly.com/docs/How-to-Integrate-Line-App-Personal-Account): 1. Feature Overview By scanning a QR code, you can quickly integrate your personal LINE account into SaleSmartly. This allows you to centralize receiving, assigning, and replying t... #### Zalo App (Personal) - [How to Integrate Zalo](https://help-en.salesmartly.com/docs/zalo): Integrate Zalo with SaleSmartly: Manage DMs, automate responses, and unify customer chats across channels for seamless support. #### WeCom - [How to Integrate WeCom](https://help-en.salesmartly.com/docs/integrate-wecom): Integrate WeCom with SaleSmartly for efficient customer message management. ### Development Docking - [How to Set up SaleSmartly for Google Analytics Tracking](https://help-en.salesmartly.com/docs/salesmartly-and-google-analytics-tracking): Connect SaleSmartly to Google Analytics: Track chat starts, tickets, and conversions with custom event tracking for actionable insights. - [SaleSmartly Chat Plugin JSSDK Developer Documentation](https://help-en.salesmartly.com/docs/salesmartly-chat-plugin-jssdk-developer-documentation): 1. Introduction After inserting the code (ssq is a global variable), you can make message changes and chat window calls by the following methods. 2. API 2.2.1 Set login information... - [SaleSmartly Android SDK Developer Documentation](https://help-en.salesmartly.com/docs/salesmartly-android-sdk-developer-documentation): Note: Android version >= 7.0 Webview component version >= 53 App Manifest Required Permissions aar package address Portal Initialize SDK SaleSmartyInit.init(Context context,String... - [SaleSmartly iOS Developer Documentation](https://help-en.salesmartly.com/docs/salesmartly-ios-developer-documentation): IOS has not yet opened the SDK developer documentation. IOS temporarily needs to use webview. For details about webview, see: SaleSmartly chat plug-in JSSDK developer documentation... - [SaleSmartly Android webview对接](https://help-en.salesmartly.com/docs/salesmartly-android-webview-integration): You can use webview on Android, SaleSmartly Android webview Demo example, click to download App Manifest Required Permissions Webview basic settings // 启用JavaScript webView.setting... - [A Complete Guide to Master Webhooks](https://help-en.salesmartly.com/docs/webhook-use): Learn to use SaleSmartly webhooks for real-time event alerts and third-party app integration. Streamline workflows with automated customer data syncs and messaging. - [How to Use the API](https://help-en.salesmartly.com/docs/api-use): Integrate SaleSmartly via API: Sync customer data, automate messaging, and streamline workflows. Step-by-step guide for Max/Enterprise plans and API key setup. - [API Interface Header Parameter Acquisition Instructions](https://help-en.salesmartly.com/docs/obtain-instructions-for-the-header-parameter-of-api): Preface The Header parameter in the API interface request is used to pass information about the request, such as authentication information, data format, client type, etc., to help... ### Cooperative Promotion - [Partner Program – New User Registration Guide](https://help-en.salesmartly.com/docs/promotional-rebate-campaign): 1. Register as a Referral Partner 1.1 SaleSmartly User - Referral (Direct Access via Client) Legacy Version Portal: Click the "Invite New Users for Cashback" banner in the top righ... - [Partner Program-Backend Operation Guide（SaleSmartly Users Exclusive）](https://help-en.salesmartly.com/docs/ReferralProgram): If you are already a SaleSmartly user, you can directly start your promotion journey within the SaleSmartly client, which supports viewing promotion data, quick withdrawal, obtaini... - [Partner Program -Backend Operation Guide (Affiliate Exclusive)](https://help-en.salesmartly.com/docs/AffiliateExclusive): After registering your promotion account: How to get the promotion link? How to obtain promotion resources? How to view promotion data? How to withdraw funds? 1.Operation Guide for... - [Affiliate Dashboard – Step-by-Step Guide](https://help-en.salesmartly.com/docs/affiliate-dashboard-guide): Step-by-step guide to manage your affiliate account, track performance, and withdraw earnings. ### Video Tutorial - [SaleSmartly Introduction](https://help-en.salesmartly.com/docs/introduction-of-salesmartly): Discover SaleSmartly's all-in-one customer engagement platform! Streamline live chat, AI automation, and omnichannel support for e-commerce and service teams. Watch the demo now! ### Changelog - [Changelog-2026.3](https://help-en.salesmartly.com/docs/geng-xin-ri-zhi-2026-3): 1. Team View: Smarter oversight for supervisors To help admins monitor live agent conversations more efficiently, we've introduced a new Team View in the new chat dashboard, along... - [Changelog-2026.2](https://help-en.salesmartly.com/docs/Changelog2026-2): 1. Personal WeChat Integration Highly requested and now available: Personal WeChat is officially supported in SaleSmartly, for deeper, unified private domain management. Full chat:... - [Changelog-2026.1](https://help-en.salesmartly.com/docs/Changelog2026-1): 1. AI Smart Reply is Here: Faster Customer Responses Than Ever A new Smart Reply feature is now available in online chats. From the conversation window, you can activate the AI bot... - [Changelog-2025.11.30](https://help-en.salesmartly.com/docs/changelog-2025-11-30): Explore new automation and reporting features for improved customer engagement. - [Changelog-2025.10.31](https://help-en.salesmartly.com/docs/changelog-2025-10-31): Enhancements in email integration and customer service tools for efficiency and ease. - [Changelog-2025.09.30](https://help-en.salesmartly.com/docs/changelog-2025-09-30): Enhancements for AI chat, automated service, and messaging across platforms. - [Changelog-2025.08.31](https://help-en.salesmartly.com/docs/changelog-2025-08-31): Explore new features in SaleSmartly for improved WeCom integration and customer communication. - [Changelog-2025.07.31](https://help-en.salesmartly.com/docs/changelog-2025-07-31): Explore new features in Word Library, custom fields, and automation for improved customer service. - [Changelog-2025.06.30](https://help-en.salesmartly.com/docs/changelog-2025-06-30): Explore new automation features for Zalo, TikTok, Slack, and more in SaleSmartly. - [Changelog-2025.05.31](https://help-en.salesmartly.com/docs/changelog-2025-05-31): 1. Quickly Start a New Conversation with the Zalo App Channel A new Zalo App quick-start conversation feature is now available under [Live Chat] - [···], allowing users to directly... - [Changelog-2025.04.30](https://help-en.salesmartly.com/docs/changelog-2025-04-30): Track customers with ONE ID, pin WhatsApp messages, export chat logs, send mixed media, tag visitors, and customize Telegram split links with ease. - [Changelog-2025.03.31](https://help-en.salesmartly.com/docs/changelog-2025-03-31): Discover SaleSmartly's latest 2025 updates on 31st March, including Zalo integration, Telegram upgrades, automation enhancements, and stronger login security. - [Changelog-2025.02.28](https://help-en.salesmartly.com/docs/changelog-2025-02-28): Boost team efficiency with SaleSmartly's February update: AI analytics, bulk user management, voice-to-text, and enhanced Telegram/WhatsApp tools. - [Changelog-2025.01.31](https://help-en.salesmartly.com/docs/changelog-2025-01-31): SaleSmartly's January 2025 updates: Direct WhatsApp API setup, TikTok comment tracking, Meta ad sync, and bulk exports for smarter customer management. - [Changelog-2024.12.31](https://help-en.salesmartly.com/docs/changelog-2024-12-31): Explore new SaleSmartly updates including group message replies, edited chat labels, advanced filters, WhatsApp cards, AI bots & more. - [Changelog-2024.11.30](https://help-en.salesmartly.com/docs/changelog-2024-011-31): SaleSmartly’s update boosts AI automation, TikTok/Email tools, free WhatsApp API, and analytics, streamline customer engagement across 18+ new features. ### What is SaleSmartly? - [What is SaleSmartly?](https://help-en.salesmartly.com/docs/about-salesmartly): Elevate global customer engagement with SaleSmartly: AI automation, CRM, real-time translation, and secure omnichannel management for seamless cross-border operations. - [How to Choose the Right SaleSmartly Plan for Your Business](https://help-en.salesmartly.com/docs/the-right-salesmartly-package): Choose the right SaleSmartly plan: Free for startups, Pro for automation, Max for APIs, Custom for enterprises. Scale flexibly as you grow. - [How to Contact Us](https://help-en.salesmartly.com/docs/contact-ways): Reach SaleSmartly via email, WeChat, or website for 24/7 customer support, business partnerships, and seamless global team collaboration. ### Get Started Quickly! - [Step 1: Create a SaleSmartly Account](https://help-en.salesmartly.com/docs/create-a-salesmartly-account): Step-by-step guide to creating a SaleSmartly account: Unify customer communication, automate workflows, and enjoy a free 7-day Pro trial. - [Step 2: Integrate Your Social Media Channels](https://help-en.salesmartly.com/docs/integrate-your-social-media-channels): Centralize customer conversations across WhatsApp, Instagram, TikTok & more with SaleSmartly's easy social media integration. Start free trial! - [Step 3: Start a Conversation](https://help-en.salesmartly.com/docs/start-a-conversation): Centralize customer chats with SaleSmartly: Manage multichannel conversations, automate bulk messaging, and boost engagement effortlessly. - [Step 4: Optimize Chat Efficiency with Automation & AI](https://help-en.salesmartly.com/docs/make-chatting-more-convenient): Enhance customer support with SaleSmartly: Automate chats using AI bots and workflows to slash response times and boost satisfaction effortlessly. - [Step 5: Manage Your Team Effortlessly](https://help-en.salesmartly.com/docs/manage-your-team): Optimize team efficiency with SaleSmartly: Assign roles, monitor performance, and scale customer support effortlessly using real-time analytics. ### FAQ #### Tutorials on Sending Mass Messages - [WhatsApp API](https://help-en.salesmartly.com/docs/whatsapp-api-mass-sending): Ensure WhatsApp API compliance: Master bulk messaging with SaleSmartly's guide to avoid bans, use approved templates, and optimize engagement. - [WhatsApp APP](https://help-en.salesmartly.com/docs/whatsapp-app-mass-sending): Send group messages through WhatsApp App using SaleSmartly. Easily import contacts, customize content, and stay compliant to avoid account bans. - [Facebook Messenger](https://help-en.salesmartly.com/docs/facebook-messenger-mass-sending): Easily send bulk messages on Facebook Messenger with SaleSmartly. Connect your page, sync contacts, and deliver rich content to engaged users. - [Telegram Bot](https://help-en.salesmartly.com/docs/telegram-bot-mass-sending): Introduction SaleSmartly provides Telegram Bot group messaging function. Please refer to the following tutorial to quickly learn how to use SaleSmartly to perform Telegram Bot grou... - [Email](https://help-en.salesmartly.com/docs/email-mass-sending): Master Telegram Bot group messaging in SaleSmartly: setup, audience targeting, and multi-format campaigns for effective outreach. - [Instagram](https://help-en.salesmartly.com/docs/instagram-mass-sending): Introduction SaleSmartly provides a group posting feature on Instagram. Please refer to the following tutorial to quickly learn how to use SaleSmartly for group posting on Instagra... - [LINE](https://help-en.salesmartly.com/docs/line-mass-sending): Automate LINE group messaging with SaleSmartly: Target engaged users, send multimedia campaigns, and stay compliant with LINE's 2024 limits. - [Telegram App](https://help-en.salesmartly.com/docs/telegram-app-mass-sending): Automate Telegram group messaging with SaleSmartly: Send bulk texts, media, and files to engaged contacts effortlessly. Stay compliant with Telegram rules. - [TikTok App](https://help-en.salesmartly.com/docs/tiktok-app-mass-sending): Automate TikTok group messaging with SaleSmartly: Send bulk texts to engaged users, streamline outreach, and stay compliant with TikTok’s policies. - [Chat Plugin](https://help-en.salesmartly.com/docs/chat-plugin-mass-sending): Master chat plugin group messaging in SaleSmartly: Send bulk texts, media, and files to engaged contacts. Compliance ensured. - [VKontakte](https://help-en.salesmartly.com/docs/vkontakte-mass-sending): VKontakte is under development. - [WhatsApp API Number Pricing](https://help-en.salesmartly.com/docs/whatsapp-api-number-fees): Master WhatsApp API pricing: rental plans, message fees by country, and cost-saving strategies. Optimize your business messaging budget today! - [How to Register a WhatsApp API Number in Simple Steps](https://help-en.salesmartly.com/docs/self-registration-of-whatsapp-api): Learn to self-register a WhatsApp Business API number, troubleshoot common Meta errors, and sync seamlessly with SaleSmartly. Boost efficiency in minutes! - [How to Customize Chat Widget Main Title & Subtitle in 3 Steps](https://help-en.salesmartly.com/docs/change-livechat-widget-title): Learn to customize your chat widget's main title and subtitle effortlessly. Boost engagement with branded messaging using SaleSmartly's step-by-step guide. - [How to Set up Mobile Public Account Message Reminders](https://help-en.salesmartly.com/docs/message-reminder-for-official-account-on-mobile): Learn to configure SaleSmartly for WeChat push notifications on mobile devices. - [How to Set Member Permissions](https://help-en.salesmartly.com/docs/member-permissions): Guide to managing member roles and permissions in online chat settings. - [How to Change Your Profile Avatar](https://help-en.salesmartly.com/docs/modify-avatar): 1. Modify the Chat Plugin/Merchant Logo Avatar 1.1. Enter [Integration] - [Chat Plugin] - [Edit Plugin]. 1.2. Find [Style Settings] - [Set Avatar] - [Merchant Logo], upload the ava... - [How to Decorate Your Chat Widget](https://help-en.salesmartly.com/docs/chat-plugin-decoration): If you haven't integrated our chat plugin into your website yet, you can view the tutorial by clicking the following hyperlink: Self-built website installation tutorial Independent... - [Automation Getting Started Tutorial](https://help-en.salesmartly.com/docs/automation-tutorials): Introduction Automated process is a function that allows robots to automatically reply to visitor messages, solve visitor problems, guide visitors to place orders, etc., thereby im... - [Quickly Get Started with Translation](https://help-en.salesmartly.com/docs/introduction-of-translation-function): Introduction Our translation function has the feature of two-way translation. For example, English sent by customers can be translated into Chinese or other languages, and Chinese... - [Why Can't I Select Configuration in Customer Service? Common Fixes](https://help-en.salesmartly.com/docs/unsuccessful-to-configure-customer-service): The Effect Is as Shown in the Figure Reasons for Not Being Able to Select The super administrator or this member is assigned social media account rights [limited to all social medi... - [Does SaleSmartly Support Refunds for Wallet Balances?](https://help-en.salesmartly.com/docs/salesmartly-wallet-balance-refund): Unfortunately, wallet balances aren’t eligible for refunds. However, your funds will never expire or be removed, so you can safely keep them in your account for future purchases or... - [Reasons and Solutions for Outlook Mailbox Integration Failure](https://help-en.salesmartly.com/docs/outlook-mailbox-integration-failed): If you encounter the following problems when integrating with Outlook, you can click these hyperlinks to view solutions: a. It shows "The authorized email address and the integrate... - [Add a CTA Button to Your Facebook Page](https://help-en.salesmartly.com/docs/add-whatsapp-button-to-facebook): The following example uses the WhatsApp button to illustrate this. 1. Go to the Public Page 2. Add Button - [Meta Ads Conversion Guide](https://help-en.salesmartly.com/docs/meta-ad-conversions): The Conversion API is a Meta business tool that allows partners to upload customer data to Meta on their servers. Partners can then better track and improve customer ad interaction... - [SaleSmartly FB Authorization Automation Steps Guide](https://help-en.salesmartly.com/docs/automation-of-facebook): 1. Access the authorization link a. SaleSmartly will provide a location in the system for users to obtain the authorization link for this SS project level b. Development and testin... - [How to Change My Account Password?](https://help-en.salesmartly.com/docs/change-account-password): If you want to change your account password, SaleSmartly provides you with two ways: 1. Forgot your password If you forget your password when logging in, you can click "Forget Pass... - [How to Register and Log In?](https://help-en.salesmartly.com/docs/register-and-login): 1. Introduction This chapter mainly introduces the registration and login tutorial of Salesmartly to help you log in to the system successfully. 2. Description 2.1. Register When y... - [How to Enable Dark Mode](https://help-en.salesmartly.com/docs/dark-mode-only): 1. Web - Google Chrome 1.1 Install the Dark Reader Extension Open Google Chrome → Visit the Chrome App Store → Search for "Dark Reader." Click [Add to Chrome]. Confirm by clicking... - [Notice on Migration from AI Corpus to AI Knowledge Base](https://help-en.salesmartly.com/docs/new-ai-knowledge-base): AI Corpus shuts down on August 27, 2025; migrate to AI Knowledge Base for continued access. - [Troubleshooting: Adding SaleSmartly Sound and Pop-up Notifications](https://help-en.salesmartly.com/docs/salesmartly-sound-and-popup-notification): Not getting any notifications or sounds on the web or in the desktop? If you are not receiving notifications or sounds, please follow these steps. 1. Browser Notification Permissio... - [Tutorial for Customer Information Import and Export](https://help-en.salesmartly.com/docs/Customer-Information): 1. Module Introduction With the customer addition function, you can one-click migrate customer information from existing channels such as WhatsApp API, Email and Telegram to the Sa... ## Blog ### E-marketing #### WhatsApp - [WhatsApp CRM: Integration and Intelligence That Power Your Customer Growth Engine](https://www.salesmartly.com/en/blog/docs/whatsapp-crm-customer-growth): WhatsApp CRM enhances customer engagement by centralizing communication, automating tasks, and improving service efficiency. - [How to Use WhatsApp for Multi-Account Access on a Single Device and Share Account Across Multiple Devices](https://www.salesmartly.com/en/blog/docs/whatsapp-device-login-account): Explore solutions for efficiently managing multiple WhatsApp accounts to enhance team collaboration and communication efficiency. - [Can't Receive WhatsApp Verification Code? Here Are the Reasons and Solutions!](https://www.salesmartly.com/en/blog/docs/whatsapp-verification-code-issues-and-solutions): Want to register/log in to WhatsApp account, enter your mobile phone number and wait anxiously for the verification code, but find that it has not come yet? This article will tell you why you can't receive the WhatsApp verification code! And how to solve it~ - [The Complete Guide to WhatsApp Message Templates: How to Reach More Customers Effectively](https://www.salesmartly.com/en/blog/docs/whatsapp-template-messages-complete-guide): WhatsApp template messages are predefined messages, which are divided into notification templates, verification templates and marketing templates. Template messages contain reserved variable positions, which can be dynamically replaced according to the corresponding information. To send template messages, you need to comply with certain rules and be reviewed before you can use them. - [WhatsApp API Number Registration Platform Price Comparison: Help You Choose the Most Cost-Effective Service](https://www.salesmartly.com/en/blog/docs/whatsapp-api-registration-platform-price-comparison): This article compares the prices of the more mainstream WhatsApp API number registration platforms on the market to help companies understand the charging prices of different platforms. - [Optimizing Your WhatsApp Phone Number Quality Rating: Improve Message Deliverability](https://www.salesmartly.com/en/blog/docs/master-whatsapp-number-quality-rating): WhatsApp's mobile number quality score is used to measure the health of a user's mobile number's interaction with the platform, ensuring compliance and security when users communicate. - [WhatsApp Business API Introduction: Features, Fees, And Application Methods](https://www.salesmartly.com/en/blog/docs/whatsapp-business-api-getting-started-features-pricing-guide): WhatsApp Business API offers advanced messaging solutions for businesses, enabling bulk notifications and multi-device support, enhancing customer interaction. - [How to Leverage WhatsApp Polls for Maximum Engagement: A Complete Guide](https://www.salesmartly.com/en/blog/docs/whatsapp-voting-feature): WhatsApp's voting function enhances group communication, gathers feedback, and boosts user engagement effectively. - [Optimizing Your WhatsApp Business Catalog: Enhance the Online Shopping Experience](https://www.salesmartly.com/en/blog/docs/whatsapp-business-product-directory): WhatsApp Business Product Catalog is an important feature in the WhatsApp application, which allows users to easily browse and search various products through the WhatsApp Business Product Catalog and learn about their details and features. - [WhatsApp Business Accounts Explained: Key Differences Between Personal and Business Accounts](https://www.salesmartly.com/en/blog/docs/whatsapp-business-account-compare-whatsapp-business-account): WhatsApp Business enhances communication for SMEs with tools like automation, analytics, and multi-user support, unlike personal accounts. - [A Complete Guide to WhatsApp Broadcast and Bulk Messaging](https://www.salesmartly.com/en/blog/docs/whatsapp-broadcast): How to send group messages on WhatsApp? This article can help you! - [Five Ways to Generate WhatsApp Links! Which One Is Better for You?](https://www.salesmartly.com/en/blog/docs/whatsapp-link-5-ways): WhatsApp links simplify business communication, enabling instant chats without phone numbers. Learn to create them effectively. - [WhatsApp Web and Desktop Version Login Tutorial and Usage Guide](https://www.salesmartly.com/en/blog/docs/whatsapp-web-and-whatsapp-desktop): WhatsApp enhances communication for businesses with its web and desktop versions, offering security, features, and automation tools. - [Step-by-Step Guide to Getting Verified on WhatsApp with a Green Tick](https://www.salesmartly.com/en/blog/docs/whatsapp-business-authentication): WhatsApp Green Tick helps users identify official accounts, enhancing security and credibility for businesses. - [Avoid WhatsApp Restrictions: The Power of Traffic Distribution Links](https://www.salesmartly.com/en/blog/docs/whatsapp-blocked-diversion-link): WhatsApp tightens account supervision; diversion links help manage multiple accounts and avoid bans. - [How to Recover a Blocked WhatsApp API Number: Step-by-Step Guide with Ready-to-Use Appeal & Visual Instructions](https://www.salesmartly.com/en/blog/docs/whatsapp-api-account-unblock): WhatsApp API accounts enhance business credibility but risk bans from excessive promotion or spam. - [How to Know If Someone Has Blocked You on WhatsApp](https://www.salesmartly.com/en/blog/docs/whatsapp-check-blocked): Have you ever wondered how to know if someone has blocked you on WhatsApp? This article will teach you how to check from multiple channels! - [WhatsApp Business Account Blocked? Here’s Why & What You Can Do](https://www.salesmartly.com/en/blog/docs/whatsapp-account-blocked-unblock): This article explores the reasons why WhatsApp Business accounts are blocked and how to avoid them, emphasizing the importance of signing up for WhatsApp Business API. - [WhatsApp Account Protection(Part 5): User Permission](https://www.salesmartly.com/en/blog/docs/whatsapp-prevent-account-blocked-5): If you receive too many blocks and reports, your account is likely to be blocked, so if you want to ensure that your account is in normal status, you need to obtain the user's permission in advance. Next, we will tell you how to obtain the user's subscription permission. - [WhatsApp Account Protection(Part 4): Template Quality Monitoring](https://www.salesmartly.com/en/blog/docs/whatsapp-prevent-account-blocked-template-quality-monitor): Optimize WhatsApp message templates to avoid account bans, and pay attention to quality, review, and complaint handling. - [WhatsApp Account Protection (Part 3): How to Add an Unsubscribe Button](https://www.salesmartly.com/en/blog/docs/whatsapp-prevent-account-blocked-unsubscribe): To reduce WhatsApp account complaints and blocks, it is recommended to add an unsubscribe button to the message template to improve the user experience. - [WhatsApp Account Protection (Part 2): Operational Guidelines](https://www.salesmartly.com/en/blog/docs/whatsapp-prevent-account-blocked-operation-behavior-compliance): This article provides an overview of WhatsApp Business products and compliance guidelines, highlighting key requirements such as user consent, accuracy of information, and prohibited content. - [WhatsApp Account Protection (Part 1): Product and Content Compliance](https://www.salesmartly.com/en/blog/docs/whatsapp-prevent-account-blocked-product-content-compliance): WhatsApp's dominance in e-commerce is challenged by account suspension risks due to non-compliance with product policies. - [How to Integrate Your WhatsApp App Account: A Step-by-Step Guide](https://www.salesmartly.com/en/blog/docs/whatsapp-app-integration): WhatsApp is key for cross-border e-commerce, and SaleSmartly simplifies multi-account management and data analysis. - [WhatsApp + SaleSmartly Automation: Check What Benefits You Can Get](https://www.salesmartly.com/en/blog/docs/whatsapp-salesmartly-automatic): As the dominant social media app, WhatsApp's functions are increasingly geared towards business communication. One notable feature is WhatsApp's automatic reply. - [How to Operate Private Domain Through WhatsApp?](https://www.salesmartly.com/en/blog/docs/whatsapp-private-sphere-operate): WhatsApp private domain traffic is the trend of future business growth and sales, so we need to pay attention to and cultivate private domain operation thinking. - [WhatsApp Private Marketing Guide](https://www.salesmartly.com/en/blog/docs/whatsapp-private-marketing): WhatsApp private marketing enhances user engagement through personalized communication, low costs, and data analysis, boosting loyalty and sales. - [WhatsApp Marketing: Make Your Customer Service Different](https://www.salesmartly.com/en/blog/docs/whatsapp-marketing-customer-service): Bring your customers a more efficient customer service experience than your competitors~ - [How to Backup and Restore WhatsApp Conversation Information](https://www.salesmartly.com/en/blog/docs/whatsapp-chat-backups-reduction): The WhatsApp software itself is end-to-end encrypted, so it will not automatically back up your messages in the background like other social software. If your phone is lost or malfunctions, it will be very troublesome to retrieve your chat history. - [Click to WhatsApp Advertising: The Secret of Improving Business Interaction and Transformation](https://www.salesmartly.com/en/blog/docs/click-to-whatsapp-ads): The "Click to WhatsApp" ad is an interactive Facebook advertisement that guides users to click on the ad to start a conversation on WhatsApp. - [Step-by-Step Guide to Creating Click-to-WhatsApp Ads That Convert](https://www.salesmartly.com/en/blog/docs/click-to-whatsapp-interactive-advertising): As the world's leading instant messaging platform, WhatsApp is an effective way for businesses and consumers to connect instantly. Through Facebook's Click to WhatsApp ads, businesses can import potential customers from the public domain directly into WhatsApp conversations, attract users to WhatsApp conversations, form their own private domain pool, and then improve conversion rates through private domain operations. - [Tips for Creating a New WhatsApp Account: A Complete Analysis of the Account Maintenance Strategy](https://www.salesmartly.com/en/blog/docs/whatsapp-new-account-warming-up): Maintaining an account is not only to ensure the security of the account, but also to ensure that it is reliable in personal and business communications and will not be easily blocked by the authorities. In this article, we will help your new WhatsApp account grow healthily from scratch so that WhatsApp officials can classify it as a daily, mature account. - [Why Can't You Log Into WhatsApp? Common Issues and Fixes](https://www.salesmartly.com/en/blog/docs/whatsapp-cannot-log-in-reason): As the most commonly used social media overseas, WhatsApp is an essential platform for foreign trade people to communicate with the outside world. If this crucial communication platform suddenly cannot be logged in, it means that an important bridge for communication with the outside world is lost. Not only will personal social interaction be hindered, but for users who rely on WhatsApp for business communication, it is more likely to lead to the loss of business opportunities and delays in work progress. - [Selling Courses on WhatsApp Private Domain: New Business Opportunities in the Era of Paid Knowledge](https://www.salesmartly.com/en/blog/docs/selling-courses-on-whatsApp): As the concept of knowledge payment becomes more popular, more and more educational institutions are beginning to seize this important market. As an emerging marketing model in the education and training industry, private course selling allows teachers to directly connect with students, bypassing traditional advertising and third-party platforms to promote and sell courses in a private environment. - [Flexible Use of WhatsApp API Number: Optimize Customer Communication Process](https://www.salesmartly.com/en/blog/docs/whatsapp-api-optimize-customer-communication): Discover how to leverage WhatsApp API numbers to optimize customer communication and enhance business growth and customer relationship management. - [Accurate Monitoring Drives Business Growth: A Guide to Monitoring WhatsApp Inquiries](https://www.salesmartly.com/en/blog/docs/monitoring-whatsapp-inquiry): WhatsApp is the core platform for handling inquiries from overseas customers and executing transaction orders. For bosses, the most effective way to grasp the transaction dynamics of employees and gain in-depth insights into customer needs is to monitor these key WhatsApp inquiry information. Through effective monitoring, bosses can understand business processes in real time and provide timely feedback. - [How to Effectively Stir and Clean Groups to Improve the Quality and Engagement of WhatsApp Groups](https://www.salesmartly.com/en/blog/docs/whatsapp-group-management): As a global giant in private communication, WhatsApp's group function is the preferred platform for many cross-border sellers to chat and sell. Sometimes, in order to increase the popularity of their WhatsApp groups, merchants will conduct a series of "group speculation" and "group cleaning" operations. Group speculation refers to the strategy of operators to increase group activity through multiple accounts, while group cleaning involves cleaning inactive members and introducing new blood to improve group quality. Next, this article will discuss the two methods of "group speculation" and "group cleaning" in detail, and provide corresponding suggestions. - [How to Let Customers Contact Businesses Directly on WhatsApp Without Adding Contacts](https://www.salesmartly.com/en/blog/docs/chat-on-whatsapp-directly): This article will introduce several ways to let customers get in touch directly on WhatsApp without adding any contacts. Once integrated into your website, you will be able to provide a more seamless and user-friendly communication experience, allowing customers to connect with your business directly through WhatsApp. - [Step-by-Step Guide to Teach You How to Easily Unblock Your WhatsApp Account](https://www.salesmartly.com/en/blog/docs/whatsapp-blocked-unblocking): When an account is blocked, users will not be able to access their messages, contact lists, and important chat history, which will seriously affect the progress of the business. Therefore, it is important for users who use WhatsApp to understand WhatsApp's policies, measures to prevent account blocking, and how to restore the account once it is blocked. - [WhatsApp App vs WhatsApp Business Number vs WhatsApp API: Which One Do You Need?](https://www.salesmartly.com/en/blog/docs/whatsapp-business-account-whatsapp-api-account): WhatsApp personal accounts are mainly for daily communication, while WhatsApp Business accounts are launched for small business owners and can be used to promote customer relationship management and marketing activities. For larger companies, WhatsApp API accounts can be used, which will provide more advanced features such as integrated CRM systems, automated services and large-scale communications. - [Top 10 Best WhatsApp CRM Integration Systems in 2025](https://www.salesmartly.com/en/blog/docs/the-best-WhatsApp-CRM-system): WhatsApp CRM systems enhance overseas trade by centralizing communication, improving efficiency, and boosting customer satisfaction. - [WhatsApp Business Efficiency: How to Introduce WeChat Enterprise Core Business Functions into WhatsApp](https://www.salesmartly.com/en/blog/docs/Enterprise-Wechat-business-functions-into-WhatsApp): Both WhatsApp and WeChat are trying to expand their business in the 2B market through customer management and marketing activities through the C2B model. The two have certain similarities in function, but the difference lies in the market areas they serve. However, WeChat is more in line with the usage habits of domestic users. Therefore, this article will explore how to implement some excellent business functions of WeChat for Business on WhatsApp to help users optimize their business operations on WhatsApp. - [Boost Foreign Trade Efficiency: How to Use WhatsApp Text Formatting for Better Customer Outreach](https://www.salesmartly.com/en/blog/docs/whatsapp-text-formatting-tips): When using WhatsApp for foreign trade development, sending a long message will cause certain obstacles to communication. You can enhance the clarity of the message by using bold, italic and other formats, and combine system variables to achieve personalized group sending, improve communication efficiency and customer experience. This article will introduce nine latest text formats of WhatsApp text to help enterprises and individuals use WhatsApp for foreign trade development. - [WhatsApp Booking Guide: Seamlessly Schedule and Manage Customer Appointments 24/7](https://www.salesmartly.com/en/blog/docs/whatsapp-appointment-bookings-guide): This article will introduce in detail how to set up WhatsApp appointments, as well as how to improve the effectiveness of WhatsApp appointments and promote corporate sales conversions. - [WhatsApp Real-Time Translation: Unlock Global Markets with Effortless Multilingual Communication](https://www.salesmartly.com/en/blog/docs/whatsapp-real-time-translation-guide): Discuss how to implement real-time translation on WhatsApp to enhance customer service communication efficiency and break down language barriers. - [How Global Brands Manage WhatsApp Group Marketing: Four Real-World Strategies](https://www.salesmartly.com/en/blog/docs/manager-whatsapp-community): WhatsApp group messaging management enhances marketing efficiency through automation tools, optimizes user interaction, and unlocks new market opportunities. - [A Comprehensive Guide to Create and Manage a WhatsApp Channel for Business](https://www.salesmartly.com/en/blog/docs/create-whatsapp-channel-guide): WhatsApp Channels enable businesses to broadcast updates to large audiences efficiently, enhancing brand communication. - [WhatsApp Hidden Features: Essential Tips for Business Success in 2025](https://www.salesmartly.com/en/blog/docs/WhatsApp-hidden-features-guide): Discover 8 hidden WhatsApp features to enhance business communication and customer management. - [Top 5 WhatsApp Bulk Messaging Tools for Efficient Marketing](https://www.salesmartly.com/en/blog/docs/WhatsApp-group-messaging-software): WhatsApp bulk messaging tools enhance business outreach, automate campaigns, and improve targeting for better ROI. - [How to Execute Effective WhatsApp Marketing? A Practical Guide to Driving High Conversions](https://www.salesmartly.com/en/blog/docs/WhatsApp-E-Marketing-Practical-Guide): Explore WhatsApp marketing strategies to enhance customer engagement and drive conversions. - [WhatsApp Auto-Reply Mastery: A Comparison with Personal, Business & API Accounts](https://www.salesmartly.com/en/blog/docs/whatsapp-auto-reply-comparison): Explore WhatsApp auto-replies for Personal, Business, and API accounts to enhance customer service. - [WhatsApp Blue Tick: What It Is & How to Apply (Full 2025 Guide)](https://www.salesmartly.com/en/blog/docs/apply-for-whatsapp-blue-tick): Learn how to apply for WhatsApp's Blue Tick and boost your brand's credibility. - [Everything You Need to Know About WhatsApp Business API: Key Features, Use Cases & How to Apply](https://www.salesmartly.com/en/blog/docs/whatsapp-business-api-function): WhatsApp Business API transforms customer communication for enterprises, enabling automation, efficient messaging, and compliance. - [2025 Best WhatsApp Bulk Messaging Tools: Guides, Reviews & Top Picks](https://www.salesmartly.com/en/blog/docs/best-whatsapp-bulk-software): Boost your 2025 marketing strategy with powerful & compliant WhatsApp bulk messaging. - [Free WhatsApp Number Checker: How to Know If a Number Is Registered on WhatsApp](https://www.salesmartly.com/en/blog/docs/whatsapp-number-detection): Ensure effective marketing, account security, and a clean database by verifying your WhatsApp numbers. SaleSmartly lets you efficiently verify and optimize your contact lists. - [The New Meta AI in WhatsApp: How to Use WhatsApp Meta AI Effectively](https://www.salesmartly.com/en/blog/docs/whatsapp-meta-ai): A practical guide to WhatsApp Meta AI, its features, risks, and how businesses can scale it with SaleSmartly. - [WhatsApp Ads in Status and Channels: The Next Big Opportunity for Global Brands](https://www.salesmartly.com/en/blog/docs/whatsapp-updates-ads-guide): A practical guide to WhatsApp Updates ads and how brands turn conversations into scalable growth. - [WhatsApp Chatbots: The Complete Guide for Global Businesses to Never Miss a Customer Query](https://www.salesmartly.com/en/blog/docs/whatsapp-chatbot): A practical guide to using WhatsApp chatbots for faster responses, lower costs, and higher global conversions. - [2026 Marketer's Guide to WhatsApp Visuals: Strategy, System, and Scale](https://www.salesmartly.com/en/blog/docs/visual-whatsapp-marketing-2026): WhatsApp marketing evolves with visual communication, requiring brands to balance creativity and consistency for success. - [WhatsApp Usernames Are Coming in 2026: What Your Business Needs to Know](https://www.salesmartly.com/en/blog/docs/whatsapp-usernames-2026-business-guide): WhatsApp usernames are coming June 2026. Discover how BSUID works and learn how to prepare your business for the upcoming privacy shift. #### Facebook - [The Facebook Chat Plugin Is Being Removed. How to Transition to a New Customer Service Model Smoothly](https://www.salesmartly.com/en/blog/docs/facebook-chat-plugin-off-shelf): Facebook discontinued its chat plugin on May 9, 2024, and businesses will need to find alternative tools to maintain customer communication. - [Improve Advertising Effectiveness: The Most Comprehensive Introduction to Facebook Advertising in 2025](https://www.salesmartly.com/en/blog/docs/facebook-advertisement-introduce): Facebook's extensive ad tools and precise targeting make it essential for businesses to reach customers effectively. - [Meta Pixel: Help You Achieve Efficient Facebook Ad Tracking](https://www.salesmartly.com/en/blog/docs/meta-pixel-facebook-advertise): Meta Pixel is an official data tool for measuring Facebook advertising effectiveness. It is a piece of JavaScript code that tracks user activity on a merchant's website and records conversion events. Merchants can use this data to evaluate advertising effectiveness, optimize advertising allocation, track multi-device conversion activities, and refine target audiences. - [How to Configure Facebook's Auto-Hide and Comment Removal Features](https://www.salesmartly.com/en/blog/docs/facebook-automatic-hidden-comment-delete-comment): Learn how to effectively manage comments on Facebook to protect your brand reputation and increase conversions. - [The Ultimate Beginner-Friendly Facebook Chat Sales Model – A Must-Learn!](https://www.salesmartly.com/en/blog/docs/facebook-sale-chat-order-mode): Learn how to use Facebook for e-commerce sales, master the skills of "chat sales", choose the right products and advertising strategies, and improve your competitiveness. - [Facebook Messenger Link Sharing: How to Create Links and Set Up Automated Content](https://www.salesmartly.com/en/blog/docs/facebook-messenger-link-sharing-how-to-create-a-link-and-set-up-automated-content): Learn about the types, formats, and use cases of Facebook Messenger links, as well as how to set up automation. Learn how to track clicks and conversions, and make sure your links work on all devices. - [Proven Strategies for Managing Comments on Facebook Live](https://www.salesmartly.com/en/blog/docs/facebook-live-control-comment): Facebook Live boosts interaction and business opportunities. Learn to control comments for a better streaming experience. - [2024 Facebook Automated Response Optimization Guide: Strategies to Boost Customer Satisfaction](https://www.salesmartly.com/en/blog/docs/facebook-autoreply-guide-improve-customer-satisfaction): This article introduces how to set up automatic replies on Facebook to improve customer communication efficiency and optimize user experience. - [How to Authenticate Your Business in Facebook Business Manager](https://www.salesmartly.com/en/blog/docs/facebook-business-manager-enterprise-authentication): Facebook Business Manager, or BM for short, is Facebook's official business management platform, a management tool for advertiser teams to use. BM can be linked to a series of Facebook accounts, including Facebook public pages and advertising accounts. - [How to Set Up Facebook Messenger for Business: A Practical Guide to Driving Engagement & Sales](https://www.salesmartly.com/en/blog/docs/step-by-step-tutorial-for-setting-up-facebook-messenger-to-enhance-marketing-and-promotions): Facebook Messenger, with over a billion users, is key for personal and business communication, offering tools for customer interaction and marketing strategies. - [Essential Guide for Cross-Border E-Commerce: Mastering Facebook Sales Conversations with Ease](https://www.salesmartly.com/en/blog/docs/facebook-chat-order): Facebook offers immense overseas marketing potential, enhancing sales and customer engagement through chat interactions. - [Increase Engagement: Start Efficient Sales Conversations Through Facebook Interactive Ads](https://www.salesmartly.com/en/blog/docs/facebook-interactive-advertising): Compared with traditional advertising, Facebook interactive advertising adds more customer participation elements, the core of which is to encourage users to continuously open the app and perform valuable actions. This form of advertising uses the platform's strong user base and accurate data analysis capabilities to provide brands with an opportunity to interact directly with their target audience. - [Instant Communication: How to Quickly Integrate the WhatsApp Button on Your Facebook Homepage](https://www.salesmartly.com/en/blog/docs/integrate-whatsapp-button-with-facebook): As the most mainstream communication platform overseas, WhatsApp is an essential channel for cross-border merchants and customers to communicate. Adding the WhatsApp button to the Facebook homepage not only allows customers to directly contact the merchant, but also enhances the customer service experience and improves the brand image. - [Effective Strategies for Targeting the Right Customers on Facebook](https://www.salesmartly.com/en/blog/docs/develop-facebook-target-customers): With more than 2.9 billion monthly active users, Facebook provides brands with an unprecedented market advantage to reach a wider customer base. However, facing such a large user base, how to accurately identify and develop target customers has become a core challenge in corporate social media marketing strategies. - [Follower Tracker: A Comprehensive Tool for Monitoring Audience Growth](https://www.salesmartly.com/en/blog/docs/facebook-follower-counter): With the Follower Tracker tool, businesses can efficiently monitor social media follower growth and optimize their marketing strategies. - [How to Successfully Unbind Business Assets from a Facebook Public Page?](https://www.salesmartly.com/en/blog/docs/unbind-facebook-business-assets): Sometimes, as the business grows and the team changes, we need to sort out the use rights of social media accounts from time to time, especially accounts like Facebook public pages that can be linked to Instagram and WhatsApp. And when different accounts are bound, conflicts between different entities may affect the approval process. In this article, we will explore when we need to unbind Facebook public pages from business assets and how to complete this process. - [How to Add New Administrators and Accept Invitations to a Facebook Page?](https://www.salesmartly.com/en/blog/docs/facebook-add-a-new-administrator): Facebook public pages are generally used by companies to build their brand image. Compared with personal accounts, Facebook public pages are more conducive to business promotion. So how do you add new administrators to a Facebook public page? How do invited administrators accept invitations? - [How to Customize Your Audience List on Facebook? An Advertising Guide to Accurately Target and Reach Potential Customers](https://www.salesmartly.com/en/blog/docs/facebook-custom-audience): This article will explore how to create advertising strategies targeting specific groups in Facebook ads to effectively activate these potential customers and help overseas buyers achieve precise business growth. - [Meta Shopping Ads: Reach Potential Audiences on Facebook and Instagram with Precision](https://www.salesmartly.com/en/blog/docs/meta-facebook-instagram-shopping-ads): After reading this, you'll know how to create and apply Meta shopping ad audiences, helping cross-border e-commerce accurately reach potential customers and boost sales. - [How to Create a Facebook Shop? Easily Enter the Facebook Sales Market](https://www.salesmartly.com/en/blog/docs/create-facebook-shop): This article will explore in depth what Facebook Shop is, the conditions for creating a Facebook Shop, and the detailed steps to help sellers enter the Facebook sales market and expand more customer groups. - [How to Create a Facebook Public Page? 10 Steps to Complete the Tutorial!](https://www.salesmartly.com/en/blog/docs/create-facebook-business-page): Creating a Facebook page can enhance brand visibility and customer interaction. The article offers tips on setting up and leveraging the page to foster business growth. - [How to Efficiently Manage Facebook Leads? Master It with SaleSmartly](https://www.salesmartly.com/en/blog/docs/manage-facebook-inquiries): Explore effective strategies and tools for managing Facebook leads with SaleSmartly. - [How to Contact Facebook Support: The Complete Guide & Pro Tips](https://www.salesmartly.com/en/blog/docs/facebook-support-for-business): A complete guide to navigating Facebook Support for business issues, paired with strategies to maintain seamless customer service using omnichannel tools. - [Mastering Facebook Marketing Messages: A Complete Guide for Businesses in 2026](https://www.salesmartly.com/en/blog/docs/mastering-facebook-marketing-messages-2026): Master Meta's paid Marketing Messages in 2026. Learn precision segmentation strategies to maximize ROI with an omnichannel platform. - [Facebook Algorithm Guide 2026: How to Boost Organic Reach with Smarter Customer Engagement](https://www.salesmartly.com/en/blog/docs/facebook-algorithm-2026-organic-reach-guide): A guide to the 2026 Facebook Algorithm, Andromeda AI, and using SaleSmartly automation to boost organic reach and sales. #### Instagram - [Instagram Insights Essentials for 2025](https://www.salesmartly.com/en/blog/docs/instagram-insights-effectiveness-analysis): In this article, Instagram Insights is a free analytics tool that helps users understand how their followers and posts are performing, and optimize their content strategy. - [Instagram's Latest Features in 2025: What You Need to Know](https://www.salesmartly.com/en/blog/docs/instagram-new-features-2024): Instagram's 2025 updates include broadcast channels, comment sharing to Stories, post scheduling, and more, enhancing user engagement. - [Instagram Blue Tick Certification Tutorial and Conditions](https://www.salesmartly.com/en/blog/docs/instagram-authentication-condition): The blue check mark is the identity verification symbol used by Instagram. This article will explain what conditions and actions are required to obtain the blue check mark. - [The Ultimate Guide to Setting Up Instagram Auto Replies: Multiple Methods Explained](https://www.salesmartly.com/en/blog/docs/ig-instagram-autoreply-multiple-set-up): This article introduces how to set up automatic reply on Instagram to improve customer service experience. It is recommended to use SaleSmartly to meet business needs. - [Mastering Instagram Shop: Essential Features You Need to Know](https://www.salesmartly.com/en/blog/docs/instagram-shop-study-for-function): This article will start with several popular ways to use Instagram Shop, tell you the common functions of the platform, and how to enhance marketing through these functions. - [How to Open Instagram Shop and Operate and Maintain It](https://www.salesmartly.com/en/blog/docs/instagram-shop-operate-maintenance): Instagram has added an e-commerce feature, Instagram Shop, which provides users with a platform to browse and purchase products directly within the app. Users can learn about related products by browsing pictures and videos, and then directly click on the purchase link to complete the transaction. - [Instagram's Booming Influencer Economy: Strategies to Maximize Your Reach](https://www.salesmartly.com/en/blog/docs/instagram-kol-economy-development): The article explores the importance of Instagram in the influencer economy, highlighting how brands can leverage influencers for effective marketing. - [Step-by-Step to Teach you How to Create an Instagram Account from 0 to 1](https://www.salesmartly.com/en/blog/docs/instagram-account-setup): This article will tell you how to build an attractive Instagram account from scratch, step by step, to enhance your personal brand or effectively market your products. We will cover initial preparation, account setup, content production, interaction growth, and how to analyze and adjust strategies to maintain continuous growth. - [How to Use Instagram for B2B Lead Generation: 3 Methods to Boost Inquiries and Orders!](https://www.salesmartly.com/en/blog/docs/instagram-for-b2b-lead-generation): With the rise of social media, foreign trade companies are gradually turning to Instagram to develop B-side customers. As a visual social platform, Instagram has great potential for developing B-side customers due to its large and diverse user base. This article will introduce three effective ways to develop B-side customers on Instagram. - [Instagram SEO Tips: 3 Proven Strategies to Boost IG Visibility and Engagement](https://www.salesmartly.com/en/blog/docs/instagram-seo-tips-boost-visibility): Through a reasonable Instagram SEO strategy, companies can accurately reach their target customers and stand out in the fierce market competition. This article will introduce in detail how to comprehensively improve the visibility of a company's products or content on Instagram through keyword layout, Alt text optimization and Hashtag use. - [Break Through Traffic Barriers: Complete Instagram Marketing Strategies for 2025](https://www.salesmartly.com/en/blog/docs/instagram-marketing-strategies-2025): This article will start from four aspects: content, SEO, interaction, and advertising, and teach you how to attract traffic and reach target customers on Instagram. - [Top 10 Instagram Trends for 2025: How Brands Can Win the New Traffic](https://www.salesmartly.com/en/blog/docs/top-10-instagram-trends-for-2025): Explore Instagram's top trends for 2025, from AI to video dominance for brands. - [Turning Instagram Traffic Into Store Conversions: A Complete Guide for DTC and Cross-Border Brands](https://www.salesmartly.com/en/blog/docs/instagram-to-website-traffic-guide): A complete guide on using Instagram to drive website traffic and convert followers into loyal customers through automation and smart engagement. - [The Ultimate Step-by-Step Guide to Click-to-Instagram Direct Ads (2026 Edition)](https://www.salesmartly.com/en/blog/docs/click-to-instagram-direct-ads-guide-2026): Click-to-Instagram Direct Ads enhance lead generation by engaging users directly in DMs, boosting conversion rates significantly. #### Telegram - [The Best Guide on How to Search and Join Telegram Groups: Help You Quickly Join Any Chat Room](https://www.salesmartly.com/en/blog/docs/join-the-telegram-group): How to accurately search and join a group in Telegram? This article will take you to understand the permissions and differences of Telegram groups, and find ways to join a group through multiple methods such as invitation links, searches, and contact invitations. - [Telegram Group Engagement & Filtering Strategies: Boost Your Conversion Rate](https://www.salesmartly.com/en/blog/docs/telegram-group-growth-strategies): This article introduces two strategies to increase group activity in Telegram: group activation and group cleaning. Group activation is to increase group activity and conversion rate by having employees operate multiple accounts to conduct conversations in the group. Group cleaning is to clean up inactive or irrelevant members to ensure that group members are active and have the same interests. - [Telegram Tools You Can't Miss: Introduction to 10 Practical Telegram Robots](https://www.salesmartly.com/en/blog/docs/essential-telegram-tools-top-10-bots-introduction): Telegram robots are automated programs based on the Telegram platform. They interact with users through the Telegram Bot API and perform various tasks, greatly expanding the functionality of the Telegram software. This article introduces ten practical Telegram robots. See if there is one that meets your needs. - [Is your Telegram account blocked? This Tutorial Could Help You](https://www.salesmartly.com/en/blog/docs/telegram-blocked-unblcoked-appeal): After Telegram shows that the mobile phone number has been blocked, what appeal information do we need to prepare? And through which channels do we need to apply for unblocking? - [How to Optimize Telegram Marketing with Salesmartly](https://www.salesmartly.com/en/blog/docs/salesmartly-optimize-telegram-marketing): Recently, Telegram and Tencent have launched a strong partnership. You must know the Telegram platform! - [Telegram Channel Full Analysis: Find More Industry Resources](https://www.salesmartly.com/en/blog/docs/telegram-channel): Telegram channels have become the preferred platform for many sellers to obtain information due to their efficient information transmission. This article will take you to a deeper understanding of Telegram channels, introduce how to find, join and maximize the use of these channels, and provide a lot of practical resources for daily work. - [Secure Communication: How to Prevent and Resolve Telegram Account Theft?](https://www.salesmartly.com/en/blog/docs/prevent-and-resolve-Telegram-account-theft): This article will start with how to identify a stolen Telegram account and tell you how to respond quickly after discovering that your Telegram account has been stolen. By raising awareness and preparation for these potential risks, it will help users better protect their Telegram accounts. - [Telegram Storage Optimization Guide: Efficiently Clear Telegram Cache & Free Up Space](https://www.salesmartly.com/en/blog/docs/efficiently-clearing-telegram-cache): Whether you are an iOS, Android user or accessing it through the computer version, Telegram's large number of messages, media files and caches can easily take up a lot of storage space. This will not only affect device performance, but may also become a hidden danger of privacy leakage, so it is crucial to clean up Telegram memory regularly. - [How to Set Up Telegram in Chinese (Simplified & Traditional): Full Step-by-Step Guide](https://www.salesmartly.com/en/blog/docs/set-up-telegram-chinese-version): Telegram's Chinese version enhances usability for cross-border sellers by providing a localized interface, improving efficiency and reducing communication barriers. - [Master Telegram Multi-Login: Use One Account on Any Device](https://www.salesmartly.com/en/blog/docs/telegram-multi-device-login): This article explains how to seamlessly use the same Telegram account on multiple devices to improve team communication and productivity. - [Telegram Traffic Routing: How to Distribute Bot Users Efficiently](https://www.salesmartly.com/en/blog/docs/telegram-diversion-link): This article explores how traffic routing links can enhance user management and marketing efficiency for Telegram Bots, overcoming the limitations of traditional links. - [+86 Not Receiving Telegram Codes? Reasons and Quick Solutions](https://www.salesmartly.com/en/blog/docs/telegram-cannot-receive-verification-code): Many cross-border sellers hope to expand the market through Telegram and communicate with more overseas users. However, when taking the first step - registering an account, many sellers encountered unexpected obstacles: they could not receive the verification code from Telegram. In order to solve this problem, this article will introduce the various possible reasons for the failure to receive the verification code and a series of targeted solutions, hoping to help cross-border sellers successfully complete the Telegram registration. - [How to Remove the Restriction of "You Can Only Send Messages to Mutual Contacts" On Telegram](https://www.salesmartly.com/en/blog/docs/remove-mutual-contacts-restriction-on-telegram): Introduce three methods to lift the two-way restrictions on Telegram, helping businesses expand their overseas operations. - [How to Set Up Telegram Auto-Reply: Three Methods to Help You Master It](https://www.salesmartly.com/en/blog/docs/telegram-auto-relpy): This article will introduce three ways to set up Telegram automatic replies to improve the efficiency of corporate customer service. - [Mastering Privacy on Telegram: Activate Secret Chats and Self-Destructing Messages](https://www.salesmartly.com/en/blog/docs/telegram-secret-chats): This article will introduce in detail how to enable private chat and set the self-destructing function in Telegram to help enterprises better protect information privacy and security. - [How Telegram Business Features Improve Enterprise Efficiency](https://www.salesmartly.com/en/blog/docs/telegram-business-efficiency-tips): This article will take a deep dive into Telegram's business features and share how companies can maximize the use of Telegram Business to improve operational efficiency and customer experience. - [How to Create Telegram Links: A Step-by-Step Guide for Personal Accounts, Groups & Channels](https://www.salesmartly.com/en/blog/docs/generate-telegram-links): This article will deeply analyze the creation method, characteristics and application scenarios of Telegram links to help enterprises and individuals quickly contact Telegram customers. - [The Next Private Traffic Hub: A Complete Guide to Telegram Private Domain Operations](https://www.salesmartly.com/en/blog/docs/telegram-private-domain-operation): Telegram offers a powerful platform for private community management, enhancing user retention and conversions. - [The Complete Telegram Security Guide: 3 Privacy Settings + Efficient Monitoring Tools](https://www.salesmartly.com/en/blog/docs/telegram-security): Since Telegram provides strict privacy protection, many users tend to discuss sensitive topics here. For this reason, Telegram users have an increasing demand for information security. This article teaches you how to strengthen privacy protection settings in Telegram. - [6 Must-Know Telegram Traffic Strategies for 2025](https://www.salesmartly.com/en/blog/docs/telegram-traffic-diversion-strategy): Unlock Telegram growth with proven strategies for traffic and engagement. - [Telegram CRM: How SaleSmartly Streamlines Customer Management for Cross-Border Businesses](https://www.salesmartly.com/en/blog/docs/telegram-crm): Telegram CRM enhances cross-border business communication, automates processes, and boosts customer loyalty through tailored interactions. - [From Traffic to Retention: Your 2025 Instagram Content Creation & Growth Playbook](https://www.salesmartly.com/en/blog/docs/instagram-content-creation-guide-2025): Instagram's content strategy emphasizes diverse formats to attract, engage, and retain audiences effectively. - [5 Steps Tutorial to Create a Telegram Bot: A Complete Guide (No-Code)](https://www.salesmartly.com/en/blog/docs/how-to-create-telegram-bot-complete-guide): Learn how to create a Telegram bot from start to finish. This actionable guide covers setup, automation, and real-world applications for businesses to enhance engagement and efficiency. - [What Can a Telegram Chatbot Really Solve for Your Business?](https://www.salesmartly.com/en/blog/docs/best-Telegram-chatbot-tools): A practical guide to choosing and building the best Telegram chatbot for scalable business growth. - [Telegram Marketing Southeast Asia: From Broadcast to AI Automation](https://www.salesmartly.com/en/blog/docs/telegram-marketing-southeast-asia-automation-guide): Stop broadcasting. Start converting. Discover how Telegram automation and split links help Southeast Asian businesses capture leads and drive sales. #### LINE - [LINE Community: Bring More Traffic to Your Cross-Border Business](https://www.salesmartly.com/en/blog/docs/line-community-boost-traffic-international-markets): The LINE community provides businesses with a public chat platform that allows them to reach potential customers without adding friends, especially suitable for the East Asian market. - [A Comprehensive Analysis of LINE Account Suspension: Reasons, Judgment Methods and Appeal Channels](https://www.salesmartly.com/en/blog/docs/line-account-blocked-analysis-reasons-detection-appeal): There are two ways to be blocked in LINE: one is that you are blocked by your friends, and the other is that you are blocked by the platform. This article is based on LINE's reasons for blocking, judgment methods, and how to appeal. - [LINE Official Account Guide: Setup Process and Basic Functions](https://www.salesmartly.com/en/blog/docs/line-official-account-complete-guide-setup-and-basic-features): LINE Official Accounts provide businesses with marketing tools and customization options, enhancing customer engagement. - [How to Use LINE Web Version: Login, Features, and Limitations Explained](https://www.salesmartly.com/en/blog/docs/line-web-use-way-character-summarize): Using the web version of LINE is suitable for PC users to increase productivity, simplify installation, and meet basic communication needs. - [Want to Divert TikTok Traffic to Private Domains? Don't Miss the LINE App](https://www.salesmartly.com/en/blog/docs/tiktok-traffic-private-sphere): Overseas sellers can use LINE to guide TikTok traffic, improve customer management and marketing efficiency, and reduce the risk of account banning. - [Seamless Switching: How to Migrate Your LINE Account to a New Device](https://www.salesmartly.com/en/blog/docs/migrate-LINE-account-to-new-device): How to seamlessly migrate LINE accounts to new devices is a situation that many users need to face. This is related to the consistency of user experience and also involves the security and privacy protection of personal data. This article will provide a precise guide to help LINE users migrate their accounts safely and efficiently when changing phones or dealing with device failures. - [Three Ways to Easily Set up LINE Automatic Replies](https://www.salesmartly.com/en/blog/docs/three-ways-set-up-line-automatic-replies): LINE's auto-reply feature ensures seamless communication for both users and businesses, especially during holidays or outside working hours. - [Everything You Need to Know About LINE Official Account Pricing in 2025](https://www.salesmartly.com/en/blog/docs/line-official-account-price): Explore the pricing mechanism of LINE Official Accounts to provide cross-border sellers with a practical guide for customer engagement and business expansion. - [Understand LINE Official Accounts: Chat Mode vs. API Mode](https://www.salesmartly.com/en/blog/docs/the-differences-between-chat-mode-and-api-mode): An in-depth exploration of the two chat modes of LINE Official Accounts (chat information mode and chat bot mode), discussing the advantages and limitations of each. - [Can't Log in to LINE? Here's How to Fix It on Computer and Mobile!](https://www.salesmartly.com/en/blog/docs/line-can-not-log-in): Step-by-step guide to help you resolve LINE login issues, ensuring smooth access for both PC and mobile users. - [The Ultimate Guide to Adding LINE to Your Online Store for Smarter Sales](https://www.salesmartly.com/en/blog/docs/line-entry-setup): A practical guide for DTC brands to integrate LINE into their website for direct customer access, higher conversion, and sustainable growth in Asian markets. - [LINE Launches ActEngine AI: What It Means for Your Customer Service](https://www.salesmartly.com/en/blog/docs/line-actengine-ai-customer-service): 360K inquiries, -60% time, +16% accuracy. Turns service into sales. But native AI risks silos. Pair with SaleSmartly to own data. #### WeChat - [WeChat Official Accounts: A Comprehensive Comparison of the Four Types](https://www.salesmartly.com/en/blog/docs/wechat-public-platform-account-type-comparison): WeChat Official Accounts enable content sharing and brand promotion, with distinct types catering to businesses and individuals. - [Get +1 for Integrated Channels: Consult on WeChat Without the Need to Add Friends!](https://www.salesmartly.com/en/blog/docs/integration-route-wechat-consult): SaleSmartly successfully integrated WeChat customer service! - [Customer Segmentation + AI Chatbots + Private Domain Operations: 2025 Complete Guide to WeCom Strategies](https://www.salesmartly.com/en/blog/docs/enterprise-wechat): Explore WeCom strategies for private domain growth in 2025, focusing on segmentation and AI. #### Email - [Email Marketing: A Key Strategy for Global Expansion and How to Optimize It](https://www.salesmartly.com/en/blog/docs/email-marketing-cross-border-trade): Email marketing is currently a common model for companies going overseas, but it is indeed not easy to organize email information, so it is necessary to choose a practical email management tool. - [The Ultimate Guide to Email Services for International Trade: Top Picks and Efficiency Hacks](https://www.salesmartly.com/en/blog/docs/foreign-trade-email-recommendation): This article recommends various email services for international trade, offering selection and optimization tips to enhance communication efficiency and professional image. #### TikTok - [TikTok Download Guide: How to Create an Apple Us Id](https://www.salesmartly.com/en/blog/docs/tiktok-download-create-american-area-Identification): TikTok, as the overseas version of Douyin, is an overseas application that cannot be downloaded in Apple's domestic market. However, for businesses that want to market internationally, it is important to have an Apple account in the United States. - [Which Platform Delivers Better ROI? TikTok vs Instagram Advertising](https://www.salesmartly.com/en/blog/docs/tiktok-instagram-advertisement-compare): Compare TikTok and Instagram for advertising, highlighting features, audiences, and ad formats. - [A Step-by-Step Guide to Verifying Your TikTok Business Account](https://www.salesmartly.com/en/blog/docs/tiktok-business-verification-tutorial-boost-account-credibility): TikTok Business Verification boosts account credibility, grants access to advanced features, and enhances marketing strategies. - [TikTok to Private Channel: Conversion Strategies That Work in 2025](https://www.salesmartly.com/en/blog/docs/tiktok-traffic-private-sphere-and-traffic-received): TikTok's private domain operation refers to using the platform to divert traffic from the high seas to more private social media tools, such as its own product's official website, WhatsApp, LINE, etc., thereby enhancing user stickiness and conversion rate. - [Advanced TikTok Marketing: Strategies and Analytics for Managing Multiple Accounts](https://www.salesmartly.com/en/blog/docs/multi-account-tiktok-marketing): Explore optimization strategies for multi-account TikTok marketing, including precise audience analysis and the application of SaleSmartly tools. - [A Detailed Guide to Building Tiktok's Overseas Operating Environment](https://www.salesmartly.com/en/blog/docs/build-tiktok-overseas-environment): TikTok's global marketing potential requires proper account setup, including IP adjustments and server connections, to enhance operations and target audiences effectively. - [Mastering TikTok Monetization: An In-Depth Guide to Revenue Strategies](https://www.salesmartly.com/en/blog/docs/tiktok-profit-model): This article provides a clear guide to making money on TikTok, including user analysis, six ways to monetize, and promotion strategies. - [20 Essential TikTok Tips: How to Create Viral Videos Like a Pro](https://www.salesmartly.com/en/blog/docs/tiktok-operation-guide): The purpose of this article is to teach TikTok operation skills, improve video attractiveness and conversion rate, and help cross-border sellers stand out from the competition. - [Why Can't You Follow Others on TikTok? Causes and Professional Solutions](https://www.salesmartly.com/en/blog/docs/cannot-follow-other-on-tiktok): This article explores the reasons why TikTok users can't follow others and how to solve them, to help users optimize their social interactions. - [Ultimate Guide to Set Up Automatic Replies on TikTok for Personal, Business, and TikTok Shop Accounts](https://www.salesmartly.com/en/blog/docs/tiktok-auto-reply): Provide an in-depth guide on setting up automatic replies on TikTok, including steps for personal accounts, business accounts, and TikTok Shop. - [TikTok Hashtag Marketing Guide: How to Use TikTok Tags to Attract More Customers?](https://www.salesmartly.com/en/blog/docs/use-tiktok-hashtag-to-attract-customers): This article teaches you how to use TikTok hashtags correctly to increase video exposure and customer conversion and help businesses market effectively. - [Get Ready for TikTok's Black Friday! How Can Cross-Border Sellers Stand Out?](https://www.salesmartly.com/en/blog/docs/ready-for-tiktok-black-friday): How can cross-border merchants use TikTok Shop's Black Friday event to boost orders? This article explores marketing strategies and platform benefits. - [How to Add WhatsApp and LINE Contacts on TikTok? Seamlessly Directing Customers to Your Private Traffic](https://www.salesmartly.com/en/blog/docs/convert-tiktok-into-private-traffic): TikTok provides international market opportunities for enterprises with its huge user base, but user stickiness and conversion rate are low. Enterprises can improve customer conversion rate by guiding users to private domain platforms such as WhatsApp and LINE. This article introduces how to leave contact information on TikTok homepage, effectively guide users to private domain platforms, and enhance interaction and conversion. - [TikTok Shop Onboarding Guide: How Should Cross-Border Sellers Choose Between Self-Managed and Fully Managed Models?](https://www.salesmartly.com/en/blog/docs/tiktok-shop-business-model): Compare TikTok's self-operation and full-management models to help cross-border e-commerce choose the appropriate business strategy. - [How to Enable TikTok Showcase? Quickly Add Yellow Shopping Cart with a 1,000-Follower Account](https://www.salesmartly.com/en/blog/docs/tiktok-showcase-yellow-cart): This guide will walk you through the process of setting up and promoting TikTok Showcase, highlighting its differences from TikTok Shop, and providing strategies for increasing revenue. - [TikTok Multi-Account Management Guide: How to Easily Manage Multiple TikTok Account Orders?](https://www.salesmartly.com/en/blog/docs/tiktok-multi-account-order-management): Enterprises need to centrally manage order information in multi-account operations on TikTok to improve efficiency and customer service. - [How to Generate More Leads via TikTok DMs? Boost Your Sales Efficiency with TikTok DM Leads!](https://www.salesmartly.com/en/blog/docs/boost-tiktok-dm-leads-with-ads): TikTok DM Ads enable direct engagement with users, enhancing lead generation and boosting conversion rates for e-commerce businesses. - [TikTok Business vs. TikTok Personal Accounts: The 2025 Ultimate Guide of Pros, Cons, Use Cases & Tools](https://www.salesmartly.com/en/blog/docs/tiktok-business-account-tiktok-personal-account): Choose between TikTok Business and Personal accounts to maximize your success. - [TikTok GMV Max Mandatory July 15: Global Seller Action Plan](https://www.salesmartly.com/en/blog/docs/tiktok-gmv-max-ads): Starting July 15, 2025, TikTok will fully shift to GMV Max, its AI-powered ad system. Learn what GMV Max is, how it changes cross-border advertising. - [2025 TikTok Monetization Guide: How to Start Earning from Content Creation with Zero Experience](https://www.salesmartly.com/en/blog/docs/tiktok-content-make-money-tips): With TikTok projected to hit 1.6 billion users in 2025, the earning potential is massive. This step-by-step guide shows beginners how to create content and start making money. - [TikTok Black Friday Playbook: Maximize Sales & Traffic](https://www.salesmartly.com/en/blog/docs/tiktok-black-friday-customer-service-flow-handling): Turn TikTok's Black Friday rush into lasting growth. Discover how SaleSmartly uses automation and centralized management to enhance customer service and secure long-term value. - [How to Use TikTok Bulk Messaging: A Complete Guide to Tools, Strategy and Conversion](https://www.salesmartly.com/en/blog/docs/tiktok-bulk-messaging-guide): Learn how to send TikTok bulk messages, automate replies and turn incoming traffic into long-term customers with SaleSmartly. - [Understanding the Business Value of TikTok API](https://www.salesmartly.com/en/blog/docs/tiktok-business-messaging-api): A practical guide to TikTok APIs and how businesses use messaging to turn traffic into measurable growth. - [The Complete Guide to TikTok API: Capabilities, Access, and Practical Solutions for Businesses](https://www.salesmartly.com/en/blog/docs/tiktok-api-overview-guide): A practical breakdown of TikTok APIs and smarter ways to turn TikTok traffic into conversions. - [TikTok Chatbot 2026: The Definitive Guide to Automating Sales in a $100B Impulse-Driven Market](https://www.salesmartly.com/en/blog/docs/tiktok-chatbot-automation-guide-2026): Turn viral TikTok traffic into revenue. Learn how to automate comments, DMs, and AI support with SaleSmartly's official API. #### VKontakte - [What is VKontakte? Strategies to Leverage Russia's Top Social Media Platforms for Your Brand](https://www.salesmartly.com/en/blog/docs/what-is-vkontakte): VKontakte (VK) is vital for businesses in Russia, offering extensive reach and community engagement opportunities. - [How to Generate Leads with VKontakte](https://www.salesmartly.com/en/blog/docs/vkontakte-lead-generation): A practical guide to generating and converting leads on VKontakte, including platform insights, tactics, and a real cross border case study. #### Zalo - [Zalo for Business: The Complete 2026 Master Guide](https://www.salesmartly.com/en/blog/docs/zalo-for-business-guide-vietnam-2026): Conquer Vietnam's #1 messaging app. This ultimate 2026 guide covers everything from setting up your Zalo Official Account to managing multiple profiles efficiently with SaleSmartly's unified inbox. - [What Is Zalo? Complete Introduction in 2025 to Boost Your Business in Vietnam](https://www.salesmartly.com/en/blog/docs/what-is-zalo): Explore how Zalo enhances business growth in Vietnam through SaleSmartly integration. - [How to Log In to Zalo Web and Desktop: A Complete Guide with Multi-Account Management Tips](https://www.salesmartly.com/en/blog/docs/zalo-web-desktop-login-multi-account-guide): A practical guide to Zalo Web and Desktop login plus scalable multi-account management for businesses. ### Industry News - [Southeast Asian Social Media Platform Rankings in 2025: Quickly Mastering the Southeast Asian Market](https://www.salesmartly.com/en/blog/docs/eastern-southern-asia-social-media-ranking): Social media in Southeast Asia is rapidly developing, and brand marketing needs to understand the characteristics of platforms and user behaviors in each country. - [The Secrets of Chatbot! What Are the Advantages and Disadvantages of ChatGPT?](https://www.salesmartly.com/en/blog/docs/chatbot-guide-chatgpt-difference-advantage-disadvantage): Chatbots, powered by AI technologies, enhance customer interactions and efficiency in various applications, improving business outcomes. - [The 12 Best Omnichannel Customer Service Platforms in 2025](https://www.salesmartly.com/en/blog/docs/2024-cross-border-online-chat-customer-integration-software): In this article, we will analyze several chat aggregation software that are currently highly recognized on the market. - [Step-by-Step Guide to Using SMS Verification Platforms (Including Pricing for Multiple Services)](https://www.salesmartly.com/en/blog/docs/code-receiving-platform): This article describes the process and recommendation of the temporary mobile phone number receiving platform to help users protect their privacy and register an international account smoothly. - [Mining the Hot Land of the Middle East, Salesmartly Participated in the Release of the 2023 Middle East Cross-Border E-C](https://www.salesmartly.com/en/blog/docs/salesmartly-middle-eastern-asian-2023-cross-border): The cross-border e-commerce market in the Middle East is growing rapidly, with a young population and high internet penetration providing opportunities. - [Mastering Multi-Platform Social Media Management: A Guide for Global Businesses](https://www.salesmartly.com/en/blog/docs/comparison-of-major-social-media-platforms-overseas): Social media dominates the digital world, affecting global communication and information sharing. The characteristics of each platform are different, and enterprises need to manage it flexibly. - [Introduction to Social Media Marketing from Multiple Angles! Learn to Grasp the New Trend](https://www.salesmartly.com/en/blog/docs/social-media-marketing-intruding): Understand this social media knowledge to help better promotion and marketing. - ["Customer experience is everything" - Salesmartly Founder's Summary at the Amazon Refined Operations Summit](https://www.salesmartly.com/en/blog/docs/salesmartly-social-contact): In the boom of cross-border e-commerce, independent website sellers face the problem of duplicate processing of customer information. - [Strategic Insights for Cross-Border Sellers: Tapping into the Paris Olympics Hype](https://www.salesmartly.com/en/blog/docs/paris-olympics-marketing): To grasp the business opportunities of the Paris Olympics, cross-border e-commerce should pay attention to hot-selling products, market demand, and marketing strategies to enhance brand exposure. - [Virtual Account vs. Physical Account: Key Differences and How to Easily Identify Them](https://www.salesmartly.com/en/blog/docs/the-difference-between-virtual-account-and-physical-account): As operators increasingly tighten their management of physical SIM cards, phone numbers are no longer limited to traditional physical SIM cards. This new type of number is widely known as a virtual number, which provides a more flexible option for modern communications. - [WhatsApp Pricing Adjustment in August 2024: Price Reductions in Most Regions](https://www.salesmartly.com/en/blog/docs/whatsapp-new-price-adjustment): WhatsApp adjusts API pricing for cross-border sellers, impacting costs and strategies for customer interaction. - [How to Download International Social Media Apps on Your Chinese Phone: 4 Effective Methods!](https://www.salesmartly.com/en/blog/docs/download-overseas-social-media): Provide four effective methods to help businesses download international social media apps and support global market expansion. - [WhatsApp Update for July 2025: Service Conversations to Be Offered for Free](https://www.salesmartly.com/en/blog/docs/whatsapp-new-price): WhatsApp will provide free customer service conversations for businesses from November 2024 to reduce business communication costs. - [Boost Your Visibility on ChatGPT Search: Essential SEO Tips](https://www.salesmartly.com/en/blog/docs/chatgpt-search-for-seo): ChatGPT Search reshapes SEO strategies, prioritizing user intent to boost content visibility and engagement. - [SCRM vs. CRM: How to Choose the Right Customer Management System](https://www.salesmartly.com/en/blog/docs/scrm-vs-crm-customer-management): SCRM enhances customer interaction by integrating social media, surpassing traditional CRM's limitations. - [Top 10 Cross-Border Customer Support Tools in 2025: A Comprehensive Comparison](https://www.salesmartly.com/en/blog/docs/10-best-chat-support-tools-global-business): This article introduces the advanced customer service systems that cross-border enterprises need to address global competition, language barriers, and customer experience challenges. - [What is GEO (Generative Engine Optimization)? How Can Businesses Appear in AI-Generated Answers?](https://www.salesmartly.com/en/blog/docs/generative-engine-optimization-GEO-ai-answers): GEO optimizes content visibility in AI-generated searches, enhancing brand exposure in platforms like ChatGPT. - [What is SaaS (Software as a Service)? A Complete Guide to Benefits, Use Cases, and Top SaaS Tools](https://www.salesmartly.com/en/blog/docs/What-is-SaaS): SaaS streamlines business operations with cost-effective, scalable solutions. Explore top platforms and benefits. - [DTC Customer Loyalty Loop: Turn Service Fixes into Repeat Sales](https://www.salesmartly.com/en/blog/docs/independent-station-after-sales): DTC brands can enhance customer loyalty through effective after-sales service, leveraging tools like SaleSmartly for efficiency. - [3 Major Challenges for Cross-Border Sellers: Google to Index Instagram Content Starting July 10!](https://www.salesmartly.com/en/blog/docs/google-index-instagram-posts): Starting July 5, 2025, Instagram content will be indexed by Google. Unlock new traffic opportunities while introducing fresh market challenges. - [Notice: Changes to WhatsApp's Pricing [July 2025]](https://www.salesmartly.com/en/blog/docs/whatsapp-starts-charging-per-message): WhatsApp shifts to per-message pricing from July 2025, impacting business messaging costs and strategies. - [Best 10 Live Chat Plugins for Global Expansion in 2025](https://www.salesmartly.com/en/blog/docs/10-best-chat-plugin-global-business): Cross-border businesses need real-time chat plugins to overcome language barriers and time zone differences, enhancing customer engagement and conversion rates. - [Cross-Border Marketing 2025: The Complete Guide to Affiliate Marketing with TikTok & YouTube Shorts](https://www.salesmartly.com/en/blog/docs/affiliate-marketing): Short-form affiliate marketing is exploding, unlocking fresh income streams for creators and brands alike. Here’s how to master it right now. - [2025 Meta Report: Messaging Platforms That Power Global Cross-Border Growth](https://www.salesmartly.com/en/blog/docs/2025-meta-social-media-messaging-platforms): Meta's report reveals diverse messaging platform preferences by region, offering strategies for cross-border eCommerce. - [ChatGPT-5 Registration & Recharge Guide 2025: Get ChatGPT Team for Just $1 and Share with 5 Users](https://www.salesmartly.com/en/blog/docs/chatgpt-registration-method-2025): OpenAI launches ChatGPT-5, turbocharging response times and comprehension capabilities, ideal for cross-border e-commerce and customer service. - [SaleSmartly Takes Center Stage at 2025 Apsara Conference: Exploring "AI & Cloud Communication" with Alibaba Cloud](https://www.salesmartly.com/en/blog/docs/salesmartly-2025-yunqi-damoxing-cloud-communication): SaleSmartly showcased its global customer engagement platform at the 2025 Alibaba Cloud Summit, emphasizing AI and cloud integration. - [Global Expansion 2025: How SaleSmartly Helps Brands Grow Across Borders](https://www.salesmartly.com/en/blog/docs/enterprise-outbound-strategy-cross-border-ecommerce-salesmartly): This article examines the significance of global expansion, offering a six-step framework and SaleSmartly's best practices to assist brands in effectively navigating international markets. - [[E-book] Omnichannel Communication: Solving Customer Retention and Growth Challenges in Retail and Other Industries](https://www.salesmartly.com/en/blog/docs/cross-industry-omnichannel-solutions): This course provides in-depth analysis of how industries such as retail, education, and manufacturing can overcome customer retention challenges through omnichannel communication tools. It offers reusable private domain operation methodologies, including industry-specific practical communication techniques, automated processes, and success stories, helping businesses convert scattered customers into lifetime value and achieve sustainable growth. - [6 Best Ecommerce Website Builders for Cross-Border Sellers in 2026](https://www.salesmartly.com/en/blog/docs/best-independent-site-builders-2026): Establishing independent e-commerce websites will be crucial for cross-border trade in 2026, enabling brand control, customer insights, and multi-channel growth. - [From Clicks to Customers: The Ultimate Guide to Turning Public Traffic into Private Revenue Streams](https://www.salesmartly.com/en/blog/docs/public-domain-traffic-driving-private-domain-traffic): This article discusses turning paid ad traffic into loyal customers and emphasizes the value of building your own private community. - [7 AI Tools to Outperform 99% of Cross-Border Sellers](https://www.salesmartly.com/en/blog/docs/best-ai-tools-for-ecommerce): Master 6 essential AI tools to enhance your e-commerce brand, imagery, and customer service efficiency. - [Google's num=100 Removal: SEO, AI, and 2025 Strategy Impact](https://www.salesmartly.com/en/blog/docs/google-2025-SEO-strategy): Google's removal of the num=100 parameter disrupts SEO data collection & AI tools, forcing a change in 2025 strategy. Learn the impacts and how to adapt for growth. - [How to Choose the Right Customer Service System for Global Teams: Features, Team Fit & Budget](https://www.salesmartly.com/en/blog/docs/best-overseas-customer-service-tools-comparison): A detailed comparison of four leading overseas customer service systems—SaleSmartly, ManyChat, Intercom, Zendesk, to help global businesses select the right support platform. - [[Report] Similarweb's State of Ecommerce 2025 Report: 5 Strategic Trends for Business](https://www.salesmartly.com/en/blog/docs/similarweb-2025-crossborder-ecommerce-playbook): The era of easy traffic growth is over. This strategic playbook decodes the 2025 e-commerce shift and provides actionable solutions for cross-border success. - [Choose the Right Social Media Platform for Global Growth in 2026](https://www.salesmartly.com/en/blog/docs/overseas-social-media-platform-selection): A 2026 guide to selecting the perfect first social media platform based on your brand type, plus tools to manage multiple channels efficiently. - [Google's 2025 Year in Search: What the Top Trends Reveal About Your Customers](https://www.salesmartly.com/en/blog/docs/Google-2025-Year-in-Search): Google's 2025 Year in Search reveals shifts in user behavior, highlighting conversational queries, AI prominence, and the importance of local strategies for brands. - [Shopify Costs in 2026: A Complete Pricing Guide for Store Owners](https://www.salesmartly.com/en/blog/docs/shopify-costs-pricing-fees): A complete breakdown of Shopify pricing, fees, and hidden costs, plus practical tips to reduce expenses at every stage. - [Why Your Social Media Isn't Converting: 5 Pain Points & Solutions](https://www.salesmartly.com/en/blog/docs/overseas-content-marketing): Learn the five key reasons global social media fails to convert and how to turn traffic into long term growth. - [AI Chatbot for eCommerce in 2026: Top 7 Platforms Compared for Cross‑Border Sales](https://www.salesmartly.com/en/blog/docs/ai-chatbot-ecommerce-2026-platforms-comparison): One in three ecommerce brands now use AI shopping agents. We compare 7 leading platforms, SaleSmartly, Zipchat, Tidio, and more, to help you choose the right AI chatbot for cross‑border sales in 2026. - [Google February 2026 Discover Core Update: The Cross‑Border E‑Commerce Guide](https://www.salesmartly.com/en/blog/docs/google-february-2026-discover): Google's core update hits Discover, favoring local content, authenticity, and niche authority. Adapt to thrive! - [Top 10 AI Customer Service Software for Global Marketing in 2026](https://www.salesmartly.com/en/blog/docs/best-ai-customer-service-software-2026): Top 2026 AI customer service tools for global brands. Compare SaleSmartly, Zendesk, Intercom & more. Find the best omnichannel platform with real-time translation. ### Business Practice - [How to Manage Multiple E-Commerce Accounts? SaleSmartly Makes Global Communication Smarter!](https://www.salesmartly.com/en/blog/docs/manage-multiple-cross-border-accounts): SaleSmartly is an all-in-one platform that enhances customer engagement through omnichannel communication, automation, and analytics. - [🚀 Calling All Cross-Border Sellers! The SaleSmartly Black Friday Mega Sale Is Almost Here](https://www.salesmartly.com/en/blog/docs/Cross-border-crowd-gather-SaleSmartly-Black-Friday-frenzy-season-is-about-to-begin): Make this Black Friday your most rewarding one yet. Seize massive discounts, get a chance to win lavish giveaways, and gain access to a free playbook. - [SaleSmartly Achieves ISO/IEC 27701 Certification: Strengthening Global Privacy Standards](https://www.salesmartly.com/en/blog/docs/iso-iec-27701-security-authentication): SaleSmartly is certified by ISO/IEC 27701, marking a commitment to global privacy protection standards and strengthening customer data security. - [Optimizing Customer Service Efficiency: Four Smart Ways to Assign Conversations in SaleSmartly](https://www.salesmartly.com/en/blog/docs/customer-service-system-distribute-communication): This blog explores four methods of customer conversation allocation, emphasizing efficient allocation to improve customer satisfaction and team efficiency. - [New Year Marketing Promotion Strategy and Customer Acquisition Methods](https://www.salesmartly.com/en/blog/docs/spring-festival-marketing-strategies-and-customer-acquisition-tactics): The Chinese New Year is not only a time to celebrate and share joy, but also a golden marketing opportunity, a perfect time to boost brand awareness and sales through carefully planned festive promotions. - [Break the Language Barrier! Five Must-Have Real-Time Translation Tools for Cross-Border E-Commerce](https://www.salesmartly.com/en/blog/docs/online-translation-tool): SaleSmartly's real-time translation feature helps businesses overcome language barriers, enhancing global customer service. - [SaleSmartly Earns Meta Business Partners Certification Badge](https://www.salesmartly.com/en/blog/docs/salesmartly-meta-business-partners): Recently, SaleSmartly passed the Business Partners certification in the messaging field from the social networking service giant Meta. This authoritative and important certification further confirms SaleSmartly's outstanding strength and achievements in the messaging management field. - [5 Common Chatbot Design Mistakes from 100+ Real Cases](https://www.salesmartly.com/en/blog/docs/customer-case-summarize-chat-robot-5-misunderstanding): This article will cite five common misunderstandings to help everyone review and understand the solutions to these design errors. - [AI-Powered Automation: SaleSmartly's New Intent Recognition Feature](https://www.salesmartly.com/en/blog/docs/salesmartly-ai-intention-recognition): AI intent recognition enables conversational AI to understand user intent, enhancing customer support and marketing. - [Omnichannel Marketing Explained: A Must-Know Strategy for Cross-Border E-commerce](https://www.salesmartly.com/en/blog/docs/omnichannel-marketing): Omnichannel marketing is vital for global brands, enhancing customer experiences across multiple platforms. - [SaleSmartly Achieves ISO 27001 Certification: Globally Recognized for Information Security Management](https://www.salesmartly.com/en/blog/docs/salesmartly-authoritative-certification): SaleSmartly is ISO 27001 certified to ensure that information security meets international standards and provides reliable services to users. - [Enhancing Conversational Commerce: SaleSmartly Now Offers Free Real-Time Translation!](https://www.salesmartly.com/en/blog/docs/salesmartly-real-time-translation): SaleSmartly offers seamless multilingual support for businesses, enhancing conversational commerce with free real-time translation. - [Exclusive Links: A Smarter Way to Track and Optimize Marketing Campaigns](https://www.salesmartly.com/en/blog/docs/customer-service-system): Exclusive Links enhance data tracking and campaign performance, offering personalized insights and efficient customer interactions. - [Boost Efficiency: How to Turn ChatGPT into Your Personal Customer Support Assistant](https://www.salesmartly.com/en/blog/docs/chatgpt-private-customer): SaleSmartly launched HelpLook, which uses ChatGPT to intelligently answer customer questions and improve customer service efficiency. - [SaleSmartly Officially Obtained the Information Security Service Qualification Certification (CCRC)](https://www.salesmartly.com/en/blog/docs/certificate-CCRC): SaleSmartly has been certified by China Cyber Security Services to demonstrate its commitment to information security and data protection. - [How to Build a Cross-Border AI Chatbot with Coze: Automate Support & Slash Costs](https://www.salesmartly.com/en/blog/docs/coze-ai-agent): Coze AI agents enhance customer service by automating responses on social media through a user-friendly platform. - [Essential WordPress Plugins for Business Websites: Streamline Marketing, Customer Service, and Sales Processes](https://www.salesmartly.com/en/blog/docs/wordpress-plugins-business-efficiency): Enhance user interaction on your WordPress website with the SaleSmartly plugin, optimizing customer service and sales processes. - [How to Add Live Chat Plugin to Your Online Store to Improve Customer Communication](https://www.salesmartly.com/en/blog/docs/independent-site-add-live-chat-plugin): Independent websites integrate live chat plugins to enhance customer communication efficiency, reduce cart abandonment rates, and boost sales conversions. - [How Shopify Merchants Can Optimize Customer Service: Strategies to Increase Customer Satisfaction](https://www.salesmartly.com/en/blog/docs/shopify-customer-service-strategies): Customer service is crucial for Shopify merchants, and AI and multi-channel strategies can enhance satisfaction and drive business growth. - [How to Train a Custom AI Chatbot for Cross-Border Businesses (2026 Edition)](https://www.salesmartly.com/en/blog/docs/train-ai-chatbot-cross-border): Teach you to learn how to choose tools to create AI chatbots, help cross-border companies train their own AI chatbots, and allow intelligent chatbots to better serve corporate businesses. - [DeepSeek+ E-commerce: A Practical Guide to AI-Powered Cross-Border Customer Acquisition and Service](https://www.salesmartly.com/en/blog/docs/deepseek-AI): DeepSeek enhances e-commerce by offering 24/7 support, multilingual service, lead recognition, and personalized marketing. - [SaleSmartly vs. Freshchat: Choose the Right Customer Service Tool for Global Expansion](https://www.salesmartly.com/en/blog/docs/salesmartly-vs-freshchat-cross-border-support): SaleSmartly vs. Freshchat: compare pricing, features, and automation to choose the best cross-border customer service platform. - [Lesson 1 for Going Global: Why Omnichannel Tools Are Essential for SMBs in Cross-Border Operations](https://www.salesmartly.com/en/blog/docs/omnichannel-integrate-tool): Boost global sales with omnichannel tools. SaleSmartly unifies messages, orders & data for SMBs expanding across WhatsApp, TikTok & more. - [5 Automation Settings That Double Support Efficiency with SaleSmartly](https://www.salesmartly.com/en/blog/docs/automate-processes-customer-service-efficiency): Explore 5 automation features to enhance customer service and efficiency with SaleSmartly. - [[Full Guide] Bulk Messaging for Cross-Border Commerce: How to Activate Private Traffic on TikTok, WhatsApp, and Facebook](https://www.salesmartly.com/en/blog/docs/private-domain-traffic-bulk-sending-tools): Explore private traffic strategies for cost-effective cross-border trade with SaleSmartly. - [How a Customer Support System Improves Team Collaboration Across Devices, Time Zones and Accounts](https://www.salesmartly.com/en/blog/docs/SCRM-high-efficiency-of-teamwork): SCRM solves global team challenges: seamless multi-device access, 24/7 time-zone coverage, and client data security during staff turnover. - [From Chaos to Clarity: Organize Customer Data in 3 Simple Steps wth SaleSmartly](https://www.salesmartly.com/en/blog/docs/customer-relationship-management): Explore how SaleSmartly transforms fragmented customer data into actionable insights. - [How to Analyze Customer Service Data: Optimize Your Global Strategy with SaleSmartly Reports](https://www.salesmartly.com/en/blog/docs/customer-service-data-intelligent-system): Transform customer service into a strategic asset with SaleSmartly's AI insights. - [Break Language Barriers with Ease: SaleSmartly Offers Real-Time Translation in 134 Languages](https://www.salesmartly.com/en/blog/docs/instant-translation-tool): SaleSmartly's real-time translation shatters language barriers, fast-tracking your brand's global growth. - [2026 AI Agent Guide: Key Features & Use Cases for Cross-Border Brands](https://www.salesmartly.com/en/blog/docs/ai-agent): AI Agents revolutionize cross-border trade by enhancing efficiency, reducing costs, and improving customer engagement. - [Struggling with Chaotic Agent Assignments and Low Efficiency? Guide to Manage and Assign Customer Support Permissions](https://www.salesmartly.com/en/blog/docs/conversation-assignment-group-permission): SaleSmartly's new Group Member Permission enhances customer service by preventing misrouting and improving efficiency. - [Building an AI Knowledge Base from Scratch: Step-by-Step Guide](https://www.salesmartly.com/en/blog/docs/ai-agent-customer-service-2025): AI Agents enhance customer service by providing real-time updates and reducing response times, addressing traditional knowledge base challenges. - [AI Templates: How Smart Automation Improves Customer Conversations](https://www.salesmartly.com/en/blog/docs/intelligent-ai-customer-service): The AI knowledge base, combined with powerful comprehension capabilities, enhances customer service consistency and efficiency while overcoming the shortcomings of traditional AI. - [What Is a Customer Service CRM? Features, Comparisons, and Why It Matters](https://www.salesmartly.com/en/blog/docs/crm-system-customer-service): A CRM system unifies customer data, enhances sales and service efficiency, and meets rising customer expectations. - [The Complete Guide to Customer Service Chatbots in 2026: Features, Benefits & How to Choose](https://www.salesmartly.com/en/blog/docs/2025-customer-service-chatbot): Customer service chatbots leverage AI to deliver personalized and rapid support, facilitating global business expansion. - [Enhancing WhatsApp Data Security: A Complete Access & Permission Management Solution for Global Businesses](https://www.salesmartly.com/en/blog/docs/whatsapp-data-security): WhatsApp is crucial for business communication, but security risks demand better user access management via platforms like SaleSmartly. - [How to Boost Customer Conversion Rates with a Smart Service Platform](https://www.salesmartly.com/en/blog/docs/customer-service-conversion-rate-salesmartly): Personalized Welcome Messages: Increase conversion rates by automatically sending tailored greetings to every new customer with SaleSmartly. - [Never Guess Again: Connect APIs to Power Smarter Decisions with AI Agents Automation](https://www.salesmartly.com/en/blog/docs/ai-agent-api-integration): SaleSmartly's AI integration empowers AI Agents to streamline cross-border business operations, enhancing order management and customer service. - [Conversational Marketing: Your Secret Weapon for Converting Cross-Border Customers in 2025](https://www.salesmartly.com/en/blog/docs/2025-conversational-sales): Conversational sales boosts cross-border business with instant replies, multi-channel management, and auto-translation to increase trust and conversions. - [10 Data-Backed Ways AI Transforms Cross-Border Ecommerce in 2026: Turn Potential into Orders | SaleSmartly](https://www.salesmartly.com/en/blog/docs/ai-cross-border-trade-2026-salesmartly): AI is revolutionizing cross-border eCommerce by enhancing customer service, analytics, and compliance for global growth. - [SaleSmartly 2025: The Year We Built for You](https://www.salesmartly.com/en/blog/docs/salesmartly-2025-product-update): A review of SaleSmartly's 2025 product evolution, focusing on practical solutions for unified communication, AI automation, and operational efficiency. - [Why Thai Brands Need a Messaging-First Strategy for LINE, Facebook, and Beyond](https://www.salesmartly.com/en/blog/docs/thailand-messaging-first-strategy-line-facebook-ai): Thai customers spend 4 hours daily on LINE, Facebook, and TikTok. Learn how messaging-first service with SaleSmartly drives retention and growth. - [Southeast Asia's Trust Challenge: 68% Love AI, 40% Trust It and How to Fix](https://www.salesmartly.com/en/blog/docs/ai-trust-challenge-southeast-asia-fix): 68% see AI's promise, but only 40% trust its application. The fix: a transparent, collaborative AI platform. - [Automate High-Intent Leads Across Borders with 🦞OpenClaw and SaleSmartly](https://www.salesmartly.com/en/blog/docs/openclaw-salesmartly-api-skill): Learn how to automate lead capture, analysis, and follow-ups using OpenClaw and SaleSmartly in global eCommerce. - [🎁 Win a $10 Steam Gift Card + 14‑Day SaleSmartly VIP Access!](https://www.salesmartly.com/en/blog/docs/steam-giveaway-march-2026): Join the @SaleSmartlyGlobal giveaway for a chance to win a $10 Steam card + 14‑day VIP. Level up your customer support and your game! - [Live Chat & AI Assistant for Cross-Border Ecommerce: Speed Up Every Step](https://www.salesmartly.com/en/blog/docs/customer-service-efficiency-problems): Discover how AI can handle translation, voice, and image tasks to speed up your cross-border customer service on a single omnichannel platform. - [How to Streamline Your Email Marketing Workflow from Start to Finish](https://www.salesmartly.com/en/blog/docs/email-marketing): Connect email drafting, customer segmentation, personalization, and reply management into one smooth workflow to save time and increase conversions. - [How Multi-Location Clinics Can Deliver Consistent Patient Experience Across WhatsApp, LINE, and Facebook](https://www.salesmartly.com/en/blog/docs/omnichannel-solution-for-healthcare): Multi-location clinics face fragmented patient communication. This guide demonstrates how unified WhatsApp, LINE, and Facebook deliver consistent and trusted patient experiences. - [OpenClaw for Cross‑Border Business: 10 Essential Skills](https://www.salesmartly.com/en/blog/docs/openclaw-skill): Discover 10 OpenClaw skills that cover the entire cross‑border workflow: from competitor analysis and SEO to customer support and B2B lead generation. - [🎁 New Giveaway: $10 Steam Card + 14‑Day SaleSmartly VIP Access!](https://www.salesmartly.com/en/blog/docs/steam-giveaway-april-2026): Win $10 Steam + 14-day SaleSmartly VIP. 3 winners. Follow, like & repost. Extra entries: sign up + screenshot, or read OpenClaw guide + share AI story. Ends Apr 15. - [SaleSmartly Takes Meta 2025 Partner Honors for All-in-One Conversion and Attribution Engine](https://www.salesmartly.com/en/blog/docs/meta-partner): SaleSmartly Wins Meta 2025 Partner Award, Delivering an All-in-One Marketing Engine Built for Cross-Channel Conversion and Full-Funnel Attribution. ### Strategic Partner - [TikTok Shop Seller's Playbook: Scaling Customer Service While Avoiding Account Restrictions](https://www.salesmartly.com/en/blog/docs/tiktok-shop-seller-playbook): TikTok Shop has become a key force behind the $1.2 trillion social commerce revenue in 2024. Effective multi-account management using anti-detect browsers is critical for success. - [AdsPower × SaleSmartly: Revolutionizing Social Media Account Operations](https://www.salesmartly.com/en/blog/docs/adspower-salesmartly-social-media-account-operateting): AdsPower and SaleSmartly join forces to help overseas companies build social media matrix accounts ### Customer Service - [Aecendant Success Story: How to Effectively Utilize Facebook Homepages with Permanently Limited Advertising Functions?](https://www.salesmartly.com/en/blog/docs/utilizing-advertising): How does Aecendant, a Facebook cross-border business operation company, efficiently utilize and manage Facebook homepages with permanently restricted advertising functions? - [Social Media Conversion Rates Up 22%! How Can Women's Fashion Brands Attract Fans and Boost Sales?](https://www.salesmartly.com/en/blog/docs/social-media-conversion-rate): The LeiLei women's clothing brand teaches everyone how to stand out from the massive posts and achieve explosive follow-up numbers. ## Optional - [llms-full.txt](https://www.salesmartly.com/llms-full.txt): Detailed version with feature descriptions and capability lists